At a Glance
- Tasks: Lead a team in managing export operations and ensure compliance with customs regulations.
- Company: Join a well-established international freight forwarding and logistics provider.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Dynamic role with operational autonomy and a chance to mentor junior staff.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in air freight forwarding and strong knowledge of customs procedures required.
The predicted salary is between 50000 - 50000 £ per year.
Working Hours: Monday to Friday, 09:30 – 18:00 (Flexibility available for the right candidate)
Salary: £45,000 – £50,000 per annum (Depending on Experience)
Job Type: Full-time, Permanent
About the Company
Our client is a well-established international freight forwarding and cross-border logistics provider. Delivering tailored supply chain, customs, and global air freight solutions, they pride themselves on operational excellence, strict regulatory compliance, and high standards of service execution across international markets.
The Role
We are seeking an experienced, detail-oriented Export Supervisor to join a fast-paced logistics operation. This is a hands-on leadership role where you will oversee day-to-day export operations, manage airline allocations, and directly supervise and mentor a team of three Export Clerks. You will serve as the senior point of contact within the department, ensuring strict compliance, high accuracy, and seamless global distribution.
Key Responsibilities
- Team Supervision & Quality Control: Lead, support, and mentor a team of three Export Clerks. Audit and verify completed work to maintain procedural adherence, accuracy, and operational efficiency.
- Customs Clearance & Compliance: Complete export customs entries using the CDS (Customs Declaration Service) system. Ensure all shipments comply fully with UK customs regulations and international trade laws.
- Documentation & Operations: Process essential export documentation, including Master Air Waybills (MAWBs), House Air Waybills (HAWBs), commercial invoices, and associated shipping paperwork accurately within strict deadlines.
- Airline Management & Allocation: Manage airline relationships, handle space allocations, and perform booking management to secure efficient transit routes.
- Stakeholder & Carrier Liaison: Act as the senior escalation point, collaborating with airlines, shipping lines, hauliers, customs authorities, and internal teams to resolve live operational or customs delays.
- Process Improvement & Records: Maintain comprehensive export transaction logs and audit trails while driving continuous improvement across logistics workflows and service standards.
About You
Essential Criteria:
- Industry Experience: Solid background within air freight forwarding, export logistics, or cross-border supply chain operations.
- Customs Expertise: Proven proficiency in processing customs entries through the CDS system and a strong working knowledge of export documentation (MAWB/HAWB) and UK customs procedures.
- Leadership Capability: Previous experience supervising, mentoring, or checking the work of junior operational staff.
- Systems & Problem Solving: Proficient in Microsoft Office and freight management systems, with strong analytical skills to resolve live shipment exceptions under pressure.
- Communication: Clear, confident communication skills to liaise effectively across carriers, regulatory bodies, and internal departments.
What’s on Offer
- Salary: Competitive £45,000 – £50,000 salary package, depending on experience.
- Schedule: Full-time Monday-Friday hours with shift flexibility for the right candidate.
- Career Growth: A pivotal supervisory position offering direct team management and operational autonomy within a scaling logistics business.
Export Supervisor employer: First Call Contract Services, Ltd.
First Call Contract Services, Ltd. is an excellent employer that values its employees by fostering a supportive work culture in Thurrock. With a focus on professional growth, the company offers training and development opportunities to enhance your skills in supply chain management. Employees enjoy a collaborative environment where their contributions are recognised, making it a rewarding place to build a meaningful career.
Contact Details:
First Call Contract Services, Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Export Supervisor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like First Call Contract Services, Ltd. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at First Call Contract Services, Ltd.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like First Call Contract Services, Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Export Supervisor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to First Call Contract Services, Ltd.:This is your chance to really connect with the team at First Call Contract Services, Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at First Call Contract Services, Ltd.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with First Call Contract Services, Ltd..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show First Call Contract Services, Ltd. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at First Call Contract Services, Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
