Field Service Engineer in City of London

Field Service Engineer

Salary: Starting from £30,000 + DOE

Location: Field Based – London and surrounding areas

Hours: 40 hours per week, plus participation in an on-call rota (approximately 1 week in every 8 weeks)

Contract: Full-time, Permanent

About the Role

Our client supplies, installs and maintains medical macerators, bedpan washers and specialist infection control equipment for hospitals and care homes worldwide. They are looking for a skilled and reliable Field Based Service Engineer to join their growing service team.

This is an excellent opportunity for someone with electrical and mechanical fault-finding experience who enjoys working independently, visiting different customer sites and delivering a high standard of service.

Key Responsibilities

• Install and commission medical equipment, including macerators, bedpan washers and stainless-steel fixtures.

• Carry out planned preventative maintenance, servicing and breakdown repairs.

• Diagnose and resolve electrical, mechanical and electro-mechanical faults.

• Complete compliance testing and equipment validation in line with relevant standards.

• Carry out plumbing installations and repairs involving water and waste connections.

• Build and maintain positive relationships with customers across hospitals and care homes.

• Complete service reports and update job information using an electronic tablet.

• Work safely and professionally while minimising disruption to customers.

• Participate in the on-call rota and travel to customer sites as required.

About You

The successful candidate will ideally have:

• Experience in electrical and mechanical fault-finding.

• Previous experience in a field service, maintenance or engineering role.

• Knowledge of motors, pumps, plumbing, electrical systems and electronic controls.

• Experience with installation, servicing and repair of technical equipment.

• A relevant technical qualification, such as City & Guilds, National Certificate or equivalent.

• Strong communication and customer service skills.

• The ability to work independently, organise workloads and meet deadlines.

• A full UK driving licence.

• Confidence using an Android tablet or similar electronic device.

Experience working with medical equipment, infection control systems or healthcare environments would be advantageous. Knowledge of relevant HTM standards is also desirable.

Salary & Benefits

• Starting salary of £30,000 + DOE.

• Company van provided.

• Door-to-door travel paid.

• Overtime opportunities.

• On-call allowance.

• Company-issued tools, uniform and full PPE.

• 25 days’ annual leave, increasing with length of service, plus public and bank holidays.

• Private medical insurance.

• Health cash plan.

• Life assurance at four times basic salary.

• Company pension scheme.

• Meal and drink allowance.

• Employee Assistance Programme.

• Birthday, Christmas and long-service voucher rewards.

• Employee volunteering day.

Additional Information

• Full-time, permanent position.

• Enhanced DBS check required.

• Field-based role involving travel to customer sites.

• Candidates must live within one of the following postcode areas: NW6, NW10, W, SW, TW, HA or UB.

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