Key Responsibilities
- Manage the day-to-day administration of our Central London office
- Ensure supplies, stationery, literature and essential materials are fully stocked and readily available
- Ordering office equipment and supplies whilst monitoring stock levels
- Building positive relationships with suppliers and service providers to ensure timely deliveries and support
- Maintaining an organized, professional and welcoming office environment for employees and visitors
- Providing administrative support to the customer service team to help deliver excellent customer service experience
- Assisting with customer enquiries via phone, email and other communication channels
- Managing and maintaining accurate staff holiday and absence records ensuring information is kept up to date and confidential
- Coordinating meetings, internal communications, company information and other business administration activities
- Identifying opportunities to improve office processes, organization and efficiency while supporting the wider business as needed
We're looking for someone who is:
- Highly organised with excellent multitasking skills
- Friendly, approachable and confident communicating with a range of people
- Proactive, reliable and able to work independently
- Comfortable using Microsoft Office and office systems
- Accurate and detail-focused when handling information and records
- A team player who enjoys supporting colleagues across the business
- Professional and discreet when dealing with confidential information
Previous experience in office administration, customer service or a similar support role would be beneficial, but most importantly we're looking for someone with a positive attitude and a willingness to get stuck in.
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Office Administrator employer: First Bus
Join our dynamic team at Harrow OCC as an iBus Controller, where you'll play a vital role in keeping London's bus services running smoothly. We pride ourselves on a supportive work culture that values problem-solving and quick decision-making, offering excellent employee growth opportunities and benefits such as a Staff Travel Pass and discounts on high street brands. Here, you will not only contribute to the community but also develop your skills in a fast-paced environment that encourages initiative and creativity.
