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For Companies At a Glance
- Tasks: Lead network strategy and compliance, optimising processes and ensuring alignment with organisational goals.
- Company: Join First Bus, a leader in public transport committed to inclusivity and community impact.
- Benefits: Enjoy remote work, discounted travel, health support, flexible hours, and 25 days holiday.
- Why this job: Be part of a dynamic team driving change in public transport while enhancing your leadership skills.
- Qualifications: Proven leadership in transport, strong analytical skills, and experience in change management required.
- Other info: Background checks are standard; we value diversity and welcome all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Overview
First Bus Greater Bristol Area, United Kingdom
1 week ago Be among the first 25 applicants
Direct message the job poster from First Bus
We have a fantastic opportunity for a Head of Network Strategy, Compliance & Process to join our Network department on a full-time permanent basis. This is a remote role with some travel required throughout the UK.
Position Summary
The Head of Network Strategy, Compliance & Process leads the strategic planning, governance, and process optimisation efforts across the Bus Network planning function, ensuring alignment with organisational goals and regulatory standards and market readiness—particularly in the context of franchising and evolving public transport models.
Reporting to the Director of Network, they drive integrated planning, performance management, and continuous improvement through effective leadership and cross-functional coordination.
Key Responsibilities
- Lead Strategy & Compliance: Develop and execute the network compliance and process strategy to align with corporate objectives and market demands.
- Governance & Reporting: Establish and maintain governance frameworks, SLAs, and compliance protocols while providing clear progress updates to senior leadership.
- Drive Cross-Functional Collaboration: Work closely with operational excellence, engineering, service control, and frontline teams to implement improvement initiatives across the business.
- Use Data to Inform Decisions: Leverage business intelligence and analytics to improve performance monitoring, identify opportunities, and support strategic decision-making.
- Optimise Network Service Changes: Lead the continuous improvement and implementation of the network service change process, ensuring best practice adherence.
- Develop Talent & Culture: Implement skills and competency frameworks, lead coaching, performance management, and succession planning within the Network team.
- Advance Automation & Integration: Collaborate with Data & Analytics teams to improve model functionality through automation and Optibus API integration.
- Support Commercial & Financial Planning: Contribute to forecasting, budgeting, and business case development related to network initiatives.
- Ensure Operational Resilience: Help develop crisis response and contingency plans alongside senior leadership to maintain service continuity during disruptions.
Skills & Experience
- Leadership Experience: Proven success in senior strategic or operational roles within transport or infrastructure organisations.
- Change Leadership: Demonstrated ability to lead large-scale change programmes and cross-functional initiatives.
- Analytical & Financial Acumen: Strong skills in budgeting, forecasting, commercial evaluation, and data analysis.
- Talent Development: Experience implementing skills frameworks, performance management, and succession planning.
- Team Leadership: Ability to inspire and manage geographically dispersed teams to achieve strategic goals.
- Stakeholder Management: Excellent communication, influencing, and relationship-building capabilities.
- Industry Knowledge: Understanding of public transport regulations, franchising, and market dynamics.
- Continuous Improvement: Expertise in Lean Six Sigma, operational excellence, or similar methodologies.
- Performance Under Pressure: Ability to work in a high-pressured environment consistently delivering on objectives within timeframe.
- Digital Transformation: Experience in new system implementation is a plus.
- Crisis Management: Experience supporting business continuity and crisis planning in transport contexts.
- Health & Wellbeing: Health benefits (Simply Health & Smart Health) for you and dependents at no cost, including optical & dental cash back, virtual GP, mental health support, nutrition and fitness advice; EAP offers 24/7 mental health support.
- Financial Wellbeing: Access to a discounts platform for high street brands and supermarkets.
- Benefits: Discounted train travel for you and your family after 6 months, a free bus pass, cycle-to-work scheme, 25 days’ holiday + bank holidays, pension scheme, and potential to buy discounted First Group shares.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Management, General Business, and Other
- Industries: Ground Passenger Transportation and Transportation, Logistics, Supply Chain and Storage
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Head of Network Strategy, Compliance & Process employer: First Bus
Contact Detail:
First Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Strategy, Compliance & Process
✨Tip Number 1
Familiarise yourself with the latest trends in public transport regulations and franchising models. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the transport sector, especially those involved in compliance and process optimisation. Engaging with industry peers can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change initiatives in previous roles. Highlighting your experience with cross-functional collaboration and performance management will showcase your leadership capabilities.
✨Tip Number 4
Demonstrate your analytical skills by being ready to discuss how you've used data to inform strategic decisions in the past. Providing concrete examples of how you've leveraged business intelligence can set you apart from other candidates.
We think you need these skills to ace Head of Network Strategy, Compliance & Process
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network strategy, compliance, and process optimisation. Use specific examples that demonstrate your leadership skills and understanding of public transport regulations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the organisation. Discuss how your background aligns with the key responsibilities outlined in the job description, particularly your experience in leading change and cross-functional collaboration.
Highlight Relevant Skills: Emphasise your analytical and financial acumen, as well as your expertise in continuous improvement methodologies like Lean Six Sigma. Make sure to mention any experience you have with digital transformation and crisis management.
Showcase Stakeholder Management: Provide examples of how you've successfully managed relationships with stakeholders in previous roles. Highlight your communication and influencing skills, as these are crucial for the Head of Network Strategy position.
How to prepare for a job interview at First Bus
✨Understand the Role Thoroughly
Before your interview, make sure you have a deep understanding of the Head of Network Strategy, Compliance & Process role. Familiarise yourself with the key responsibilities and how they align with the company's goals, especially in terms of compliance and process optimisation.
✨Showcase Your Leadership Experience
Prepare to discuss your previous leadership roles and how you've successfully managed teams and projects. Highlight specific examples where you've led change initiatives or improved processes, as this is crucial for the position.
✨Demonstrate Analytical Skills
Be ready to talk about your experience with data analysis and how you've used business intelligence to inform decisions. Provide examples of how you've leveraged analytics to improve performance or drive strategic initiatives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your crisis management skills and ability to work under pressure. Think of scenarios from your past experiences where you had to develop contingency plans or manage disruptions effectively.
