At a Glance
- Tasks: Ensure compliance with operational, regulatory, and safety standards in a dynamic transport environment.
- Company: York Pullman, York's largest independent bus and coach operator with a stellar reputation.
- Benefits: Health benefits, mental health support, discounted travel, and a cycle to work scheme.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Join a pivotal role that shapes policies and ensures top-notch service for our customers.
- Qualifications: Experience in compliance within transport, strong understanding of regulations, and a willingness to learn.
The predicted salary is between 35000 - 45000 € per year.
Location: York
Hours: 40 hours per week
York Pullman is York's largest independent bus and coach operator with an unrivalled reputation for operational and engineering excellence. With over 130 vehicles and varying passenger capacity, we have a broad range of customers. We hold DVSA Earned Recognition accreditation and our vehicles are presented and maintained to the very highest standards in the industry today by our own team of professional engineers. York Pullman was acquired by FirstGroup plc in 2024, joining the leading private sector provider of public transport services.
We're looking for a highly organised and detail-focused Compliance Manager to join our team. This is a pivotal role responsible for ensuring our operational, regulatory, and safety standards are consistently met across the business. Working closely with senior management, you'll play a key role in shaping, maintaining, and improving policies and procedures to ensure we deliver a first‑class service to our customers while meeting all regulatory requirements.
Key Responsibilities
- Compliance & Governance: Maintain and improve policies and procedures, ensuring regulatory compliance and supporting internal and external audits
- Driver & Training Compliance: Oversee driver inductions, training, and CPC compliance, ensuring teams are fully competent and aligned to standards
- Licensing & Background Checks: Manage driving licence, DBS, and safeguarding requirements, ensuring records remain valid and up to date
- Operational Compliance: Monitor and audit operational processes, including driver checks, testing, and system usage
- Tachograph & Driver Hours: Lead tachograph compliance, including data downloads, analysis, and investigation of infringements
- Risk Management: Drive risk assessment processes across H&S, operations, and routes to ensure safe and compliant practices
- Operator Licence & Fleet Compliance: Manage the Operator's Licence, fleet records, and vehicle lifecycle compliance
- Procurement: Oversee procurement of contracted services and ensure compliance with relevant platforms and processes
About You
- Proven experience in a similar role in a transport or logistics environment.
- Strong understanding of driver scheduling, driver hours regulations, and compliance requirements
- Experience using tachograph analysis systems
- Knowledge of risk management processes within a commercial setting
- Understanding of data protection requirements
- Transport Manager CPC (or willingness to work towards it)
- A current PCV licence or willingness to work towards one
Desirable
- Previous experience working in a Bus or Coach company
- Experience delivering training programmes
- Knowledge of formal risk assessment methodologies
- IOSH / NEBOSH (or equivalent)
Rewards
Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advice. Our EAP provision offers 24hr, 365 days a year mental health support.
We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc. Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass. Cycle to work scheme.
Please apply now. We look forward to receiving your application.
Public transport serves everyone, whatever their differences. At First Group, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
Applicants are advised that background checks will be conducted as a standard part of our recruitment process.
Compliance Manager employer: First Bus
York Pullman, as York's largest independent bus and coach operator, offers a dynamic work environment where compliance and operational excellence are at the forefront. With a strong commitment to employee wellbeing, we provide comprehensive health benefits, financial wellness support, and opportunities for professional growth within a diverse and inclusive culture. Join us in shaping the future of public transport while enjoying unique perks like discounted travel and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at York Pullman or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on compliance regulations and safety standards relevant to the bus and coach sector. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Don’t just focus on your qualifications; highlight your experience with driver training and risk management. We want to see how you’ve made a difference in previous roles!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the team.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Compliance Manager role. Highlight your experience in transport or logistics, and don’t forget to mention any relevant qualifications like the Transport Manager CPC. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at York Pullman. Share specific examples of how you've maintained compliance and improved processes in previous roles. We love a good story!
Showcase Your Attention to Detail:As a Compliance Manager, attention to detail is key. In your application, make sure to demonstrate this by being clear and concise. Double-check for any typos or errors before hitting send – we appreciate a polished application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at First Bus
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations specific to the transport and logistics sector. Familiarise yourself with driver scheduling, tachograph analysis, and risk management processes. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Organisational Skills
As a Compliance Manager, organisation is key. Prepare examples from your past experience where you've successfully maintained policies or improved procedures. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance issues. Think about how you would handle audits, manage driver training compliance, or deal with regulatory breaches. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to compliance challenges or how they support ongoing training for their staff. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
