Staff Manager in Bristol

First Bus – Staff Manager

LocationCity Of Bristol, England, United Kingdom

Job SummaryWe have a great opportunity for a Staff Manager to join our Bristol team on a full‐time permanent basis. The successful candidate will support and deputise for the Operations Manager to manage all aspects of operational performance including on‐time performance, delivering excellent customer experience, and managing governance to comply with legislation and policy.

Key Responsibilities

Lead and inspire the depot operations team, ensuring compliance with policies and legislation.

Drive performance and punctuality, reducing lost miles and delivering key KPIs.

Support training, induction and development to build a high‐performing, engaged team.

Foster collaboration across operations, engineering and service performance teams for a seamless customer experience.

Manage driver performance, job chats and employee relations, including absence and disciplinary processes.

Maintain accurate records and oversee operational costs within budget.

Build strong relationships with trade unions and external stakeholders.

Champion continuous improvement and innovation in all aspects of operations.

Qualifications & Requirements

Previous management or supervisory experience (within the bus/transport industry preferred).

Professional knowledge of the Road Traffic Act and Employment legislation.

Ability to lead and inspire people to seek and follow operational best practice.

Excellent planning and prioritising skills.

Self‐motivated with a positive approach to change.

Good knowledge of employment legislation.

Benefits and WellbeingWe put a big focus on physical and mental wellbeing. Benefits include:

Simply Health & Smart Health: cash‐back benefits for optical & dental, virtual GP appointments, mental health support and nutrition/fitness advice.

Employee Assistance Programme: 24/7 confidential support.

Financial wellbeing: discount platform for high‐street brands and supermarkets.

Discounted train travel after 6 months of service and a free bus pass.

Cycling to work scheme.

25 days\’ holiday plus bank holidays.

Pension scheme and opportunity to buy discounted First Group shares.

Seniority LevelMid‐Senior level

Employment TypeFull‐time

Job FunctionManagement

Equal OpportunitiesPublic transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.

ApplicationPlease apply now. We look forward to receiving your application.

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