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- Tasks: Ensure passengers have valid tickets and provide top-notch customer service.
- Company: Leading UK transport operator with a focus on integrity and service.
- Benefits: Discounted travel, health support, and flexible shifts.
- Why this job: Join a dynamic team and help protect revenue while engaging with the public.
- Qualifications: Strong communication skills; experience in revenue protection is a plus.
- Other info: Varied shifts including weekends and bank holidays for a flexible work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK transport operator is seeking a Revenue Protection Officer to join their team in Bristol. This full-time position involves ensuring passengers have valid tickets, providing excellent customer service, and conducting investigations to minimize financial losses.
Candidates should demonstrate strong communication skills and experience in revenue protection is desirable. The role includes varied shifts including weekends and bank holidays.
Benefits include discounted travel and health support offerings.
Fare Integrity & Revenue Protection Officer in Bristol employer: First Bus
Contact Detail:
First Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fare Integrity & Revenue Protection Officer in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the transport sector, especially those who have worked as Revenue Protection Officers. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role involves interacting with passengers, think of examples where you've provided excellent service or resolved conflicts effectively.
✨Tip Number 3
Showcase your communication skills during the interview. Practice articulating your thoughts clearly and confidently, as this is key in ensuring passengers understand ticketing policies and procedures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Fare Integrity & Revenue Protection Officer in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Fare Integrity & Revenue Protection Officer role, make sure to highlight your experience in this area. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job. Mention any relevant experience in revenue protection or customer service that aligns with what we’re looking for.
Be Honest About Your Availability: This role involves varied shifts, including weekends and bank holidays. Be upfront about your availability in your application so we can see how you fit into our team’s schedule. It shows us you’re serious about the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at First Bus
✨Know Your Stuff
Make sure you understand the basics of fare integrity and revenue protection. Brush up on ticketing systems and common fare evasion tactics. This will show that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully resolved customer issues or communicated complex information effectively. This will help demonstrate your ability to provide excellent customer service.
✨Be Ready for Scenario Questions
Prepare for situational questions that might ask how you would handle specific challenges, like dealing with a passenger without a valid ticket. Think through your responses and consider the balance between enforcing rules and maintaining good customer relations.
✨Flexibility is Key
Given the varied shifts, be prepared to discuss your availability and willingness to work weekends and bank holidays. Highlight any previous experience you have with flexible working hours, as this shows you’re ready to adapt to the demands of the job.
