At a Glance
- Tasks: Support senior leaders and coordinate projects to shape the future of public transport.
- Company: Join First Bus, a leading UK bus operator embracing innovation and sustainability.
- Benefits: Health support, discounted travel, flexible working, and 25 days holiday.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be at the heart of impactful projects and drive change in public transport.
- Qualifications: Experience in project coordination and strong communication skills required.
The predicted salary is between 58349 - 71315 £ per year.
About First Bus: Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.
Location: London or Bristol (with regular travel across the UK)
About the Role: We're looking for a proactive, confident and highly organised Business Support Manager to support two executive-led functions within First Bus. This is a varied and influential role that combines project coordination, governance, business planning and executive support. Working closely with senior leaders and stakeholders across the business, you'll help ensure priorities are delivered, governance processes run smoothly, and key initiatives remain on track. This role offers a unique opportunity to be involved in a wide range of projects and business initiatives that are helping shape the future of First Bus. We're looking for someone who enjoys being at the heart of the action, working with people, solving problems and making things happen.
What You'll Be Doing:
- Act as a trusted partner to senior leaders, supporting the delivery of strategic priorities and business initiatives.
- Coordinate governance, planning and leadership activities across two executive-led functions.
- Lead the production of reporting, presentations and executive documentation to support informed decision-making.
- Provide project management support across a varied portfolio of operational and strategic initiatives.
- Support budgeting, forecasting and business planning processes.
- Drive continuous improvement, identifying opportunities to enhance processes and ways of working.
- Build strong relationships across the business, influencing stakeholders and coordinating activity to achieve shared goals.
- Anticipate upcoming priorities, risks and challenges, ensuring actions are identified and addressed before they become issues.
- Spend time across our network, building relationships with teams and gaining first-hand insight into business priorities and opportunities.
About You: We're looking for someone who can confidently operate across a diverse stakeholder environment, build trusted relationships and bring energy, structure and momentum to a wide range of business activities. You'll have:
- Experience in project coordination, executive support, business management or a similar role.
- Experience supporting senior leaders and managing competing priorities effectively.
- Strong governance, reporting and organisational skills.
- Excellent stakeholder management and communication abilities, with the confidence to engage and influence at all levels of the business.
- Exceptional IT skills, with the ability to quickly learn new systems, tools and ways of working.
- The ability to coordinate multiple projects and initiatives simultaneously while maintaining excellent attention to detail.
- Strong planning and problem-solving skills, with the ability to identify risks, remove obstacles and keep priorities on track.
- A proactive, confident and collaborative approach, with a genuine passion for working with people.
Rewards: Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advice. Our EAP provision offers 24hr, 365 days a year mental health support. We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc. Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass, cycle to work scheme, 25 days' holiday + bank holidays, pension scheme and chance to buy discounted First Group shares, flexible working.
Equal Opportunities: Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.
Business Support Manager in London employer: First Bus Central Services
First Bus is an excellent employer that values its Finance Operations team in Aberdeen, offering a supportive hybrid work environment that fosters collaboration and innovation. Employees benefit from a culture of continuous improvement, with ample opportunities for professional growth and development, while enjoying the unique advantage of working in a dynamic transport sector that plays a vital role in the community.
Contact Details:
First Bus Central Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in London
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We think you need these skills to ace Business Support Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at First Bus Central Services, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
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How to prepare for a job interview at First Bus Central Services
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
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✨Know their business model
Get familiar with First Bus Central Services’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
