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For Companies At a Glance
- Tasks: Engage with customers, manage enquiries, and build lasting relationships.
- Company: Dynamic business in Cheltenham with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Why this job: Join a fast-paced team and make a real difference in customer experiences.
- Qualifications: Experience in sales or customer service and strong communication skills.
- Other info: Flexible working hours with potential weekend shifts.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Salary: £26,000 to £30,000 per annum DOE
Location: Tewkesbury
Contract Type: Permanent, full-time
About the Role
An opportunity has arisen for a driven and customer-focused Sales Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment. You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role.
Responsibilities
- Manage incoming customer enquiries, providing clear, professional and timely responses
- Build and maintain strong relationships with customers through regular communication
- Handle quotations, orders and follow-ups to support revenue and customer retention
- Manage customer accounts, ensuring information is accurate and up to date
- Proactively monitor deadlines and commitments to ensure customer expectations are met
- Liaise with internal teams to ensure a smooth end-to-end customer experience
- Identify opportunities to add value and improve customer relationships
- Maintain accurate records across internal systems
- Work in line with Health & Safety policies and company procedures
- Operate in a sustainable and responsible manner
- Provide flexibility for business needs, including occasional weekend work
Skills & Experience Required
- Previous experience in sales, account management, customer service or another client-facing role
- Confident communicator with strong relationship-building skills
- Organised and detail-focused with the ability to manage multiple priorities
- Commercially aware with a proactive approach to problem-solving
- Comfortable working in a fast-paced, target-driven environment
- Reliable, motivated and professional in approach
- Essential: Full UK driving licence
For more information, please contact Katie Tyrrell at First Base Employment.
Sales Executive in Tewkesbury employer: First Base
Contact Detail:
First Base Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Executive role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common sales scenarios so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sales Executive in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your sales experience and any customer service skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how your background makes you a great fit for this role. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: As a Sales Executive, communication is key. In your application, demonstrate your ability to communicate clearly and professionally. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at First Base
✨Know Your Product Inside Out
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how these relationships led to positive outcomes, as this is crucial for a Sales Executive role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and keep track of customer accounts. You might want to share specific tools or methods you use to stay organised, as this will resonate well with the fast-paced nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their sales strategies or how they measure success in customer relationships to demonstrate your proactive approach.
