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- Tasks: Engage with customers, manage enquiries, and build lasting relationships.
- Company: Dynamic business in Cheltenham with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time role, and opportunities for growth.
- Why this job: Join a fast-paced environment and make a real impact on customer experiences.
- Qualifications: Experience in sales or customer service and a valid UK driving licence.
- Other info: Flexible working hours, including occasional weekends, in a supportive team.
The predicted salary is between 26000 - 30000 £ per year.
An opportunity has arisen for a driven and customer-focused Sales Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment.
You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role.
Responsibilities- Manage incoming customer enquiries, providing clear, professional and timely responses
- Build and maintain strong relationships with customers through regular communication
- Handle quotations, orders and follow-ups to support revenue and customer retention
- Manage customer accounts, ensuring information is accurate and up to date
- Proactively monitor deadlines and commitments to ensure customer expectations are met
- Liaise with internal teams to ensure a smooth end-to-end customer experience
- Identify opportunities to add value and improve customer relationships
- Maintain accurate records across internal systems
- Work in line with Health & Safety policies and company procedures
- Operate in a sustainable and responsible manner
- Provide flexibility for business needs, including occasional weekend work
- Previous experience in sales, account management, customer service or another client-facing role
- Confident communicator with strong relationship-building skills
- Organised and detail-focused with the ability to manage multiple priorities
- Commercially aware with a proactive approach to problem-solving
- Comfortable working in a fast-paced, target-driven environment
- Reliable, motivated and professional in approach
- Essential: Full UK driving licence
For more information, please contact Katie Tyrrell at First Base Employment.
Sales Executive employer: First Base
Contact Detail:
First Base Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how it relates to the role. We want you to highlight your relationship-building skills and how you've successfully managed customer accounts in the past.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the company. Think about what you want to know regarding their sales processes or team dynamics.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind them of your key strengths. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your previous experience in sales, account management, or customer service, and showcase how you've built strong relationships with customers in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills that match the job description, like your ability to manage customer enquiries and maintain accurate records.
Showcase Your Communication Skills: As a Sales Executive, communication is key. In your application, demonstrate your confident communication style. You could include examples of how you've successfully handled customer interactions or resolved issues in a professional manner.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at First Base
✨Know Your Product Inside Out
Before the interview, make sure you understand the company's products and services. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how these relationships led to positive outcomes, as this is crucial for a Sales Executive role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and deadlines. Use specific examples to illustrate your organisational skills, as this will reassure them that you can handle the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their customer service strategies or how they measure success in sales, which will demonstrate your proactive approach.
