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For Companies At a Glance
- Tasks: Manage customer accounts and develop new business opportunities daily.
- Company: Join a well-established and expanding team in Dursley, Gloucestershire.
- Benefits: Enjoy a competitive salary of £30,000 plus commission and a full-time schedule.
- Why this job: Be part of a dynamic environment where your contributions directly impact company growth.
- Qualifications: Previous experience in sales or customer service is essential; strong communication skills are a must.
- Other info: Flexible working hours from Monday to Friday, 8:30am to 5:00pm.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a confident and proactive Customer Account Manager to join a well-established and expanding team. This role involves managing existing customer accounts while developing new business opportunities across a range of industries.
Key Responsibilities of a Customer Account Manager:
- Manage and grow an existing portfolio of customer accounts
- Identify and contact new business prospects to expand the customer base
- Promote a range of bulk packaging products to existing and potential clients
- Understand customer needs and recommend appropriate product solutions
- Respond to customer enquiries in a timely and professional manner
- Prepare and send quotations to prospective and existing clients
- Process and follow up on sample requests efficiently
- Maintain accurate customer records using a CRM system
- Record all sales activity and customer interactions clearly
Key Skills of a Customer Account Manager:
- Previous experience in a similar sales, account management or customer service role
- Strong communication and interpersonal skills
- Self-motivated, confident, and results-driven
- Comfortable reaching out to prospects and presenting products
- Proficient in using CRM systems and general computer applications
- Quick to learn and clearly explain product information
- Positive attitude and willingness to contribute to company growth
- Flexible and adaptable in a fast-paced working environment
To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment.
Customer Account Manager employer: First Base
Contact Detail:
First Base Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with the bulk packaging industry. Understanding the products and services offered will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills. As a Customer Account Manager, you'll need to convey information clearly and confidently. Role-playing scenarios with friends or family can help you refine your pitch and responses to customer inquiries.
✨Tip Number 3
Network within the industry. Attend local events or join online forums related to account management and sales. Building connections can lead to valuable insights and potential referrals that may help you in your application.
✨Tip Number 4
Get comfortable with CRM systems. If you have experience with specific platforms, be ready to discuss them. If not, consider taking a short online course to familiarise yourself with common features and functionalities.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, account management, or customer service. Use specific examples that demonstrate your ability to manage accounts and develop new business opportunities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Customer Account Manager role. Mention your proactive approach and how you can contribute to the company's growth.
Highlight Key Skills: In your application, emphasise your strong interpersonal skills, self-motivation, and adaptability. These are crucial for the role, so provide examples of how you've demonstrated these traits in previous positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at First Base
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and engage in meaningful conversations. Practice common interview questions and answers to ensure you can express your thoughts confidently.
✨Know the Company and Its Products
Research the company and its range of bulk packaging products before the interview. Understanding their offerings will allow you to tailor your responses and show genuine interest in how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer management abilities. Think of examples from your past experiences where you successfully managed accounts or resolved customer issues, and be ready to discuss these scenarios in detail.
✨Demonstrate Your Results-Driven Attitude
Highlight your achievements in previous roles, especially those related to sales and account management. Use specific metrics or examples to illustrate how you've contributed to growth and success, as this aligns with the company's focus on results.
