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- Tasks: Support the Customer Success team with admin duties and manage customer communications.
- Company: Join a dynamic team in Quedgeley, Gloucester.
- Benefits: Earn £13.19 per hour with a Monday to Friday schedule.
- Other info: Temporary role until the end of May with potential for growth.
- Why this job: Kickstart your career in customer service and develop essential skills.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
Temporary Customer Service Administrator
Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour
Key Responsibilities of a Customer Service Administrator
- Accurately raise, check and approve sales orders, ensuring 100% accuracy
- Support the Customer Success team with general administrative duties
- Manage inboxes, triaging emails and sending holding responses where needed
- Answer and direct inbound calls, providing a professional first point of contact
- Organise samples or swatches for customers as required
- Manage inbound and outbound post
- Greet visitors and manage reception/intercom queries
- Maintain and update client portals and internal systems
- Support with data entry and general administration
Key Skills of a Customer Service Administrator
- Strong attention to detail with a high level of accuracy
- Excellent organisational skills and ability to manage a varied workload
- Confident communication skills, both written and verbal
- Good IT skills, including Microsoft Office
- Professional and friendly telephone manner
- Ability to work efficiently in a fast-paced environment
- Proactive and adaptable approach
To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.
Customer Service Administrator 6881 in Gloucester employer: First Base Employment
Contact Detail:
First Base Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator 6881 in Gloucester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, so choose an outfit that reflects professionalism and fits the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator 6881 in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Customer Service Administrator role. We want to see how your attention to detail and organisational skills shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it professional but let your enthusiasm for the role come through. Mention why you’re excited about working with us at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Follow Application Instructions: Don’t forget to apply through our website or email your CV as specified! Following instructions shows us you can manage tasks efficiently, just like you would in the role.
How to prepare for a job interview at First Base Employment
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Customer Service Administrator. Familiarise yourself with tasks like managing inboxes, handling sales orders, and supporting the Customer Success team. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Skills
Highlight your attention to detail and organisational skills during the interview. Prepare examples from your past experiences where you've successfully managed a varied workload or maintained accuracy under pressure. This will give the interviewer confidence in your abilities.
✨Practice Your Communication
Since this role requires confident communication skills, practice answering common interview questions out loud. Focus on being clear and professional, especially when discussing how you would handle inbound calls or greet visitors. A friendly tone can make a great first impression!
✨Be Proactive and Adaptable
Demonstrate your proactive approach by preparing questions about the company and the role. Show that you're adaptable by discussing how you've handled changes or challenges in previous jobs. This will illustrate that you're not just a fit for the role, but also a great addition to their team.