At a Glance
- Tasks: Support the Customer Success team and manage customer communications.
- Company: Join a dynamic team in Quedgeley, Gloucester.
- Benefits: Earn £13.19 per hour with a Monday to Friday schedule.
- Other info: Temporary role until the end of May with a friendly work environment.
- Why this job: Kickstart your career in customer service and gain valuable experience.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 27300 - 27300 € per year.
Temporary Customer Service Administrator
Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour
Key Responsibilities of a Customer Service Administrator
- Accurately raise, check and approve sales orders, ensuring 100% accuracy
- Support the Customer Success team with general administrative duties
- Manage inboxes, triaging emails and sending holding responses where needed
- Answer and direct inbound calls, providing a professional first point of contact
- Organise samples or swatches for customers as required
- Manage inbound and outbound post
- Greet visitors and manage reception/intercom queries
- Maintain and update client portals and internal systems
- Support with data entry and general administration
Key Skills of a Customer Service Administrator
- Strong attention to detail with a high level of accuracy
- Excellent organisational skills and ability to manage a varied workload
- Confident communication skills, both written and verbal
- Good IT skills, including Microsoft Office
- Professional and friendly telephone manner
- Ability to work efficiently in a fast-paced environment
- Proactive and adaptable approach
To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.
Customer Service Administrator 6881 employer: First Base Employment
As a Customer Service Administrator at our Quedgeley location, you will join a supportive and dynamic team that values accuracy and efficiency. We offer a friendly work culture with opportunities for professional growth, ensuring that every employee feels valued and empowered to succeed. With competitive pay and a commitment to employee development, this role provides a meaningful opportunity to contribute to customer satisfaction in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator 6881
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, so choose an outfit that reflects professionalism and fits the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator 6881
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Customer Service Administrator role. We want to see how your attention to detail and organisational skills shine through!
Craft a Catchy Cover Letter:Your cover letter is your chance to show us your personality! Keep it professional but let your enthusiasm for the role come through. Tell us why you’re the perfect fit for our team.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your confident communication skills. We love clear and concise writing, so keep it straightforward!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at First Base Employment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with tasks like managing inboxes and handling sales orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Practice Your Communication Skills
As a Customer Service Administrator, you'll need to communicate effectively both verbally and in writing. Practise answering common interview questions out loud, focusing on clarity and professionalism. This will help you feel more confident during the actual interview.
✨Be Proactive and Adaptable
Employers love candidates who can think on their feet. Prepare to discuss situations where you've had to adapt quickly to changes or solve problems proactively. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this role.
