HR Administrator in London

First Title is the UK division of First American Financial Corporation ("FAFC"). First American Financial Corporation is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. One of our subsidiaries, First Title Insurance plc (FTI) is a leading insurer of risks involving title and related areas of property and property finance.

We now have an exciting opportunity for an experienced Administrator to join our small, friendly and busy Human Resources team providing generalist HR administration support across the First Title group. This is an excellent opportunity for someone looking to start their career in Human Resources, or with previous HR admin experience. Working as part of an effective HR team, you will assist in providing a comprehensive, professional service to managers and employees within FTI and associated companies.

You will have the opportunity to be involved in all aspects of HR including recruitment from placing internal and external advertisements, liaising with recruitment agencies and arranging interviews, carrying out pre-employment checks, to liaising with internal and external candidates. You will manage the new starter process from offer stage through to induction and set up, maintain and update new and existing employee details using Workday (the HR system). We have recently implemented Workday and as HR Administrator you will be involved in embedding this system as well as various aspects of this ongoing project.

You will handle maternity, paternity and parental leave procedures and queries and administer other HR processes such as training, performance management, compensation and benefits, and leavers. You will assess incoming issues and their priorities and anticipate information or actions required in order to ensure the other members of the HR team are kept up to date on all relevant issues and that the efficiency of the HR department is maintained.

This is a fast paced and crucial role within a busy HR department offering ownership and the opportunity to get involved in projects and initiatives, whilst developing your HR knowledge and skills.

About you

This interesting and varied role requires an individual who is highly organised, efficient and who possesses excellent client liaison skills. Educated to degree level, ideally you will have previous experience as an HR Administrator in a professional, fast paced environment. However this is not essential if you have strong administration skills and can demonstrate the requirements outlined below.

You will have excellent organisational skills, lots of initiative and a pro-active approach to work. Strong attention to detail and the ability to deal effectively with a busy workload and competing priorities are paramount. You must be advanced in using MS Office applications such as Outlook, Word, Excel and Powerpoint. Your outstanding communication skills and ability to handle confidential data in a professional manner are paramount. You must be committed to achieving results of a high quality and be confident and adaptable in a busy environment. You will be capable of and enjoy working in a small team. Above all, to be successful in this fantastic role you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity to broaden your skill set and HR experience within an expanding global company.

Equality, Diversity and Inclusion

First Title has a positive commitment to the promotion of equality, diversity and inclusion for all current and prospective employees. Our objective is to cultivate and promote an inclusive culture that maximises the talent, skills and diversity within our workforce by treating all job applicants and employees of the Company equally; recruiting, remunerating and promoting people based solely on their suitability for the job and ensuring that opportunities for development and progress are afforded to all members of the Company to achieve their potential.

Key Responsibilities:

• All recruitment administration, including the preparation of job adverts, liaising with recruitment agencies, managing the recruitment Applicant Tracking System (ATS), arranging interviews and preparing interview packs.
• Manage the new starters process from offer documentation and induction through to administering the probation reviews, liaising with department to ensure the process runs smoothly.
• Ensure that new starters are set up on all internal systems and pre-employment checks are completed in a timely manner.
• Deal with all aspects of training administration for courses and company sponsored qualifications ensuring staff attending courses receive all the necessary pre and post paperwork including joining instructions in a timely manner.
• Assist with the CPD Under IDD process, maintaining up to date and accurate training records, and preparing quarterly training reports and graphs in time for quarterly meetings.
• Collate sickness records, chase up outstanding Self Certificates/Statements of Fitness, ensuring any issues are brought to the attention of the Senior HR Officer.
• Monitor the HR inbox, responding to routine queries and requests from line managers and employees in a courteous prompt manner liaising with the wider HR team where necessary to resolve queries.
• Administer maternity, paternity, parental leave, leaver procedures and handle any related queries.
• Assist with benefit renewals, and dealing with all adhoc aspects of administration for employee benefit changes.
• Assist with the preparation of salary review/bonus/promotion/termination letters.
• Update both the HR systems and manual personnel records to ensure that timely and accurate information is available at all times.
• Provide regular and ad hoc management information reports.
• Manage Long Service Awards process.
• Prepare information for Payroll to ensure all new starters, leavers and changes are captured.
• Process invoices and company credit card statements, liaising with the Finance dept and HR suppliers.
• Provide a general administrative service for the HR team including post, stationery and general administrative duties as required.
• Facilities administration issues including updating and maintaining registers in relation to annual contracts, liaising with suppliers and contractors to resolve queries.
• Model and promote First Title Values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership).