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- Tasks: Assist clients and manage correspondence in a fast-paced legal environment.
- Company: Join First American Financial Corporation, a global leader in title insurance.
- Benefits: Enjoy hybrid work, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong communication skills and previous customer service experience are essential.
- Other info: Be part of a dynamic culture that values innovation and personal development.
The predicted salary is between 30000 - 42000 £ per year.
First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK.
KEY RESPONSIBILITIES:
- Telephone liaison with the client, borrowers and other external parties
- Work towards the achievement of monthly completions targets whilst maintaining high quality standards
- Identify and take ownership of potential problems, reporting the problem to your Team Leader
- Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and to a highly professional level
- Update of case manager computer systems
- Correctly interpret redemption statements and search results
- Setting up files for completion
Personal Qualities:
- Excellent communication and customer service skills
- Ability to meet tight deadlines and targets and to work under pressure
- Good team player, but also ability to work on own initiative
- Good attention to detail
- Good organisational skills
- Good data input skills
- Previous administrative/customer service/conveyancing experience
- Experience of working in a high volume environment
Above all, to be successful in these roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.
Benefits of working here:
- Hybrid work arrangements
- Pension plan with employer contribution
- Health and wellbeing benefits
- Family friendly policies
- Life insurance
- Potential for performance related bonus
- Sponsorship for professional qualifications
- Buy and sell holiday scheme
- Extra day off for birthday
- Interest Free Season Ticket Loan
- Discount on company products and services
- Internal mobility – opportunity to apply for roles in different areas of the business
- Regular social events
Legal Assistant employer: First American
Contact Detail:
First American Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common interview questions. Show them you’re not just another candidate; demonstrate your enthusiasm for the role and how you can contribute to their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s a simple gesture that reflects your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your interest in being part of our awesome team at First American Financial Corporation.
We think you need these skills to ace Legal Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Legal Assistant role. Highlight relevant experience, especially in customer service and administrative tasks, as these are key for us. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your enthusiasm for the role and the company. Mention specific experiences that demonstrate your skills in communication and problem-solving, which are crucial for this position.
Showcase Your Attention to Detail: In a role like this, attention to detail is vital. Make sure your application is free from typos and errors. This not only reflects your skills but also shows us that you take pride in your work.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at First American
✨Know Your Stuff
Before the interview, make sure you understand the role of a Legal Assistant and the specific responsibilities mentioned in the job description. Familiarise yourself with terms like 'redemption statements' and 'case manager computer systems' so you can speak confidently about them.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your skills during the interview. Practice answering questions clearly and concisely, and think of examples where you've successfully communicated with clients or team members in the past.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your ability to identify and solve problems. Think of situations where you've taken ownership of an issue and how you resolved it. This will show your potential employer that you can handle challenges effectively.
✨Highlight Your Team Spirit
While being a good team player is important, also emphasise your ability to work independently. Prepare examples that showcase your flexibility and positive attitude, as these personal qualities are highly valued by the company.
