Sales Executive in Leeds

First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK.

Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish.

This role challenges the stereotypical perception of working in sales, offering a market leading bonus scheme, with uncapped commission available meaning you are fully in control of your earnings.

• Outbound and inbound sales of legal services to customers on behalf of some of the country’s leading estate agents.
• Following an initial expression of interest in our conveyancing services through our online channels, outbound sales calls to direct customers, presenting the features and benefits of the service and securing the conveyancing instruction.
• Build and maintain professional working relationships with our referring estate agency partners, creating a collaborative approach to achieving individual, LIVE and agency targets.
• Proactively manage your own workload with the assistance of our in-house call scheduler system, this will include scheduling your diary, prioritising customer contact based on service level agreements, monitoring call backs to meet customer expectations and providing clear and concise updates to our estate agency partners.
• Ensuring all records are up to date, providing sufficient information following all customer contact, allowing anyone within the business to review and understand the progress of the file.
• Ownership and accountability for individual key performance indicators, ongoing performance improvement objectives and overall sales performance.
• Maintain a full understanding of the services we offer and the benefits of using those services.

Personal Qualities:

• Enthusiastic and self-motivated
• Exceptional communicator with a proven track record of delivering and exceeding sales targets
• Excellent organisational skills with the ability to prioritise under pressure
• Client focused with the ability to quickly create and maintain positive working relationships
• Persuasive, articulate and resilient
• Sound understanding of the property market
• Experience of working in a high-volume environment

Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.

We value and respect each individual’s unique perspectives, experiences and contributions. Our inclusive culture of teamwork and innovation is one in which our people can perform well, take initiative and are accountable for what they do. The growth and development of our people is paramount to ensure potential is achieved.

Benefits of working here:

• Hybrid work arrangements
• Pension plan with employer contribution
• Health and wellbeing benefits
• Family friendly policies
• Life insurance
• Potential for performance related bonus
• Sponsorship for professional qualifications
• Buy and sell holiday scheme
• Extra day off for birthday
• Interest Free Season Ticket Loan
• Discount on company products and services
• Internal mobility – opportunity to apply for roles in different areas of the business
• Regular social events