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For Companies At a Glance
- Tasks: Initiate background checks and communicate with clients across the EMEA region.
- Company: Join a leading tech company transforming talent management solutions.
- Benefits: Enjoy health benefits, flexible working, and career development opportunities.
- Why this job: Be part of a tech transformation and make a real impact in hiring processes.
- Qualifications: Strong data entry skills and a proactive approach to problem-solving.
- Other info: Work in a diverse, team-oriented environment with excellent growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Associate Operations Specialist (UK or Poland) Tech company delivering innovative solutions and insights to enable our customers to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of our customers. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with nearly 10,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.
What You'll Do
- Initiating a range of background checks through various third-party services and our own internal systems
- Communicating effectively with companies, educational institutions, and professional bodies across the EMEA region via email and telephone
- Processing check results in accordance with client requirements
- Collaborating with clients and candidates to resolve any process related issues
- Conduct analysis of candidates' backgrounds
- Reviewing case files to ensure high-quality, accurate and efficient service
- Responding to incoming emails, calls, and requests promptly
- Obtain feedback to maintain quality control
- Work in a multicultural, team oriented, performance-driven environment
- Complete mandatory technical and on-the-job training, including GDPR and privacy training
- Operate in accordance with all policies and procedures, ensuring compliance with data protection and privacy legislation
- Demonstrating company values and fostering a positive culture
- Undertaking other relevant duties within the team
What You May Need to be Successful
- Excellent data entry skills with a keen eye for detail and quality, ensuring all process delivery, data compliance and eligibility rules are adhered to
- Effective prioritisation of conflicting tasks and the ability to manage your own time to reflect team priorities and business requirements
- PC literate, including full use of Microsoft Office products
- Flexible and adaptable
- An individual that takes ownership of problems and uses initiative to proactively identify and resolve customer challenges
- The desire to learn, grow and embrace change in a technologically advanced environment
- Supports others and puts people first, working effectively both as an individual and as a wider team member
- Behaves consistently with clear personal values that complement those of the organisation's culture
- Action oriented, self-motivated and an awareness of the need for urgency
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation. We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include (UK):
- Health & Wellbeing: Medical, Vision, Employee Assistance Programme
- Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline
- Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay
- Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews
Equal Employment Opportunity
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Location: Bridgwater/Somerset, United Kingdom (UK) – various postings
Bilingual Associate Operations Specialist - UK Remote employer: First Advantage
Contact Detail:
First Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Associate Operations Specialist - UK Remote
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at First Advantage. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the company, understand their values, and think about how your skills align with what they’re looking for. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and boost your confidence when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
We think you need these skills to ace Bilingual Associate Operations Specialist - UK Remote
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bilingual Associate Operations Specialist role. Highlight your relevant experience and skills that match the job description, especially your data entry skills and ability to manage multiple tasks.
Show Off Your Communication Skills: Since you'll be communicating with various stakeholders across the EMEA region, it's crucial to demonstrate your effective communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully resolved issues in the past.
Emphasise Your Attention to Detail: This role requires a keen eye for detail, so make sure to showcase any experiences where you’ve had to ensure accuracy and compliance. Mention specific instances where your attention to detail made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s a straightforward process, and it helps us keep track of your application more efficiently. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at First Advantage
✨Know the Company Inside Out
Before your interview, take some time to research First Advantage. Understand their mission, values, and the innovative solutions they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Bilingual Skills
As a Bilingual Associate Operations Specialist, your language skills are crucial. Be prepared to demonstrate your proficiency in both languages during the interview. You might be asked to communicate in both languages, so practice common phrases and scenarios that could come up.
✨Highlight Your Attention to Detail
Given the role's focus on data entry and compliance, be ready to discuss examples from your past experiences where your attention to detail made a difference. Use specific instances to illustrate how you ensure accuracy and quality in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer challenges. Think of situations where you took ownership of a problem and resolved it effectively. This will demonstrate your initiative and adaptability, which are key traits for this role.
