At a Glance
- Tasks: Make impactful sales calls and help customers with their energy needs.
- Company: Join firmus energy, Northern Ireland's leading gas supplier, now expanding into electricity.
- Benefits: Enjoy uncapped commission, enhanced leave, private medical cover, and career progression.
- Other info: Modern office with free parking and electric car charging points.
- Why this job: Be part of a dynamic team driving innovation in the energy sector.
- Qualifications: 6 months of sales experience and strong communication skills required.
The predicted salary is between 22050 - 26950 £ per year.
About firmus energy
Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity.
This transition marks a significant milestone in our commitment to Net Zero, and we’re looking for passionate individuals to join us at the forefront of this change.
As part of our team, you’ll help shape the future of energy in Northern Ireland, supported by excellent remuneration, benefits and development opportunities in a dynamic and purpose-driven environment.
Role Overview
Due to continued growth, we are excited to be expanding our Sales Team.
Reporting to the Telesales Team Leader, you will be goal-oriented, target-driven, and ready to take your sales skills to the next level.
As a Telesales Executive at firmus energy, you’ll be part of a new team that’s all about hitting targets and growing together.
Whether you’ve got experience in sales, customer retention, or any other target-driven role, this could be your chance to shine and grow in a fast-paced environment.
With an attractive base salary and an uncapped commission scheme, you could take your earning potential to the next level.
- Role Responsibilities
- Conduct both inbound and outbound sales calls for Gas and Electricity customers.
- Meet and exceed daily, weekly and monthly sales targets.
- Handling customer objections
- Skilled in dealing with vulnerable customers
- Meet all business KPI’s
- Adhere to industry regulations
- Managing all customer interactions
- Promote the firmus brand in a positive way
- Deliver professional and accurate information to all our potential customers
- Undertake any other duties as directed by the Telesales Team Leader or Sales Manager
Experience Requirements
Essential
- At least 6 months direct sales experience in a contact Centre (inbound or outbound), customer retention or another customer facing direct sales role
- Proven record in meeting and exceeding sales targets
Strong communication skills, both verbal and listening, with the ability to build rapport quickly
Customer-focused mindset with a professional and positive approach
Desirable
- Previous experience in energy/utility sector sales (Gas/Electricity)
- Knowledge of regulatory requirements in the energy sector
- Experience working with commission-based or incentive-driven roles
Benefits
- Enhanced Annual Leave
- Uncapped commission
- Private Medical Cover
- Enhanced pension plan
- Life assurance
- Group income protection
- Enhanced maternity benefits
- Enhanced sick pay
- Recognition programs
- Long service awards
- Career Progression
- Dedicated development opportunities
- Training and upskilling support
- On-Site Facilities
- Free on-site parking
- Electric car charging points
- New modern office space
- High tech work stations
- About firmus energy firmus energy
(supply) is Northern Ireland’s leading natural gas provider .
Since our establishment in 2005, we have grown to serve over 113,000 residential and commercial customers.
Our mission is to deliver safe, sustainable, and cost-effective energy solutions while prioritising customer satisfaction and innovation.
Privacy
You can view our privacy notice for more information.
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Telesales Executive in Antrim employer: firmus energy
Firmus Energy is an exceptional employer, offering a dynamic and purpose-driven work environment where passionate individuals can thrive. With competitive remuneration, generous benefits including 25 days of holiday plus bank holidays, and ample opportunities for personal and professional growth, employees are empowered to make a meaningful impact in the energy sector. Join us in shaping the future of energy in Northern Ireland while enjoying a supportive culture that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive in Antrim
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive at firmus energy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including firmus energy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive in Antrim
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for firmus energy:When writing your cover letter, make sure to tailor your message specifically for firmus energy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at firmus energy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show firmus energy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show firmus energy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with firmus energy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
