At a Glance
- Tasks: Make sales calls and exceed targets while promoting our energy solutions.
- Company: Join firmus energy, the leading gas supplier expanding into electricity.
- Benefits: Enjoy uncapped commission, private medical cover, and generous annual leave.
- Other info: Opportunities for career progression and professional development in a modern office.
- Why this job: Be part of a dynamic team shaping the future of energy in Northern Ireland.
- Qualifications: 6 months of sales experience and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
About firmus energy
Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to Net Zero, and we’re looking for passionate individuals to join us at the forefront of this change. As part of our team, you’ll help shape the future of energy in Northern Ireland, supported by excellent remuneration, benefits and development opportunities in a dynamic and purpose-driven environment.
Role Overview
Reporting to the Telesales Team Leader, you will be goal-oriented, target-driven, and ready to take your sales skills to the next level. As a Telesales Executive at firmus energy, you’ll be part of a new team that’s all about hitting targets and growing together. Whether you’ve got experience in sales, customer retention, or any other target-driven role, this could be your chance to shine and grow in a fast-paced environment. With an attractive base salary and an uncapped commission scheme, you could take your earning potential to the next level.
Role Responsibilities
- Conduct both inbound and outbound sales calls for Gas and Electricity customers.
- Meet and exceed daily, weekly and monthly sales targets.
- Handle customer objections.
- Skilled in dealing with vulnerable customers.
- Meet all business KPIs.
- Adhere to industry regulations.
- Manage all customer interactions.
- Promote the firmus brand in a positive way.
- Deliver professional and accurate information to all our potential customers.
- Undertake any other duties as directed by the Telesales Team Leader or Sales Manager.
Skills, Knowledge & Expertise
Essential
- At least 6 months direct sales experience in a contact Centre (inbound or outbound), customer retention or another customer facing direct sales role.
- Proven record in meeting and exceeding sales targets.
- Strong communication skills, both verbal and listening, with the ability to build rapport quickly.
- Customer-focused mindset with a professional and positive approach.
Desirable
- Previous experience in energy/utility sector sales (Gas/Electricity).
- Knowledge of regulatory requirements in the energy sector.
- Experience working with commission-based or incentive-driven roles.
Benefits
- 37.5 Annual Leave Days inclusive of Bank Holidays.
- Uncapped commission.
- Private Medical Cover.
- Enhanced pension plan.
- Life assurance.
- Group income protection.
- Enhanced maternity benefits.
- Enhanced sick pay.
- Recognition programs.
- Long service awards.
- Career Progression.
- Dedicated development opportunities.
- Training and upskilling support.
- On-Site Facilities.
- Free on-site parking.
- Electric car charging points.
- New modern office space.
- High tech work stations.
Telesales Representative/Sales in Newtownabbey employer: Firmus Energy (Supply) Limited
At firmus energy, we pride ourselves on being a leading employer in Northern Ireland, offering a dynamic and purpose-driven work environment where innovation meets customer-focused energy solutions. Our commitment to employee growth is reflected in our extensive benefits package, including uncapped commission, private medical cover, and dedicated development opportunities, all within a modern office equipped with high-tech facilities. Join us to not only advance your career but also contribute to a significant transition towards Net Zero in the energy sector.
Contact Details:
Firmus Energy (Supply) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Representative/Sales in Newtownabbey
✨Tip Number 1
Get to know firmus energy and its mission. Research their values and recent projects, especially around their transition to electricity. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your sales pitch! Whether it's for gas or electricity, be ready to demonstrate how you can meet targets and handle objections. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the firmus energy team and ready to contribute to our exciting journey.
We think you need these skills to ace Telesales Representative/Sales in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the energy sector shine through. We want to see that you're genuinely excited about helping customers and being part of our mission towards Net Zero.
Tailor Your CV:Make sure your CV highlights your sales experience and any achievements in meeting targets. We love seeing numbers, so if you've smashed sales goals before, shout about it! Tailoring your CV to fit the role will make you stand out.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Telesales Representative role. Share specific examples of how you've handled customer objections or built rapport with clients in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Firmus Energy (Supply) Limited
✨Know Your Stuff
Before the interview, make sure you research firmus energy and their transition to electricity. Understand their mission towards Net Zero and be ready to discuss how your sales experience can contribute to their goals.
✨Show Off Your Sales Skills
Prepare specific examples from your past roles where you've met or exceeded sales targets. Be ready to talk about how you handled objections and built rapport with customers, especially in a telesales context.
✨Be Customer-Focused
Firmus energy values a customer-focused mindset. Think of ways you can demonstrate your ability to connect with customers and provide them with professional, accurate information during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, sales targets, and growth opportunities within firmus energy. This shows your genuine interest in the role and the company.
