At a Glance
- Tasks: Make sales calls and exceed targets while promoting our energy solutions.
- Company: Join firmus energy, the largest gas supplier in Northern Ireland, now expanding into electricity.
- Benefits: Enjoy uncapped commission, private medical cover, and generous annual leave.
- Other info: Great career progression and training opportunities in a modern office environment.
- Why this job: Be part of a dynamic team shaping the future of energy and earn while you grow.
- Qualifications: 6 months of sales experience and strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
About firmus energy
Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to Net Zero, and we are looking for passionate individuals to join us at the forefront of this change. As part of our team, you will help shape the future of energy in Northern Ireland, supported by excellent remuneration, benefits and development opportunities in a dynamic and purpose-driven environment.
Role Overview
Reporting to the Telesales Team Leader, you will be goal-oriented, target-driven, and ready to take your sales skills to the next level. As a Telesales Executive at firmus energy, you will be part of a new team that is all about hitting targets and growing together. Whether you have experience in sales, customer retention, or any other target-driven role, this could be your chance to shine and grow in a fast-paced environment. With an attractive base salary and an uncapped commission scheme, you could take your earning potential to the next level.
Role Responsibilities
• Conduct both inbound and outbound sales calls for Gas and Electricity customers.
• Meet and exceed daily, weekly and monthly sales targets.
• Handle customer objections.
• Skilled in dealing with vulnerable customers.
• Meet all business KPIs.
• Adhere to industry regulations.
• Manage all customer interactions.
• Promote the firmus brand in a positive way.
• Deliver professional and accurate information to all our potential customers.
• Undertake any other duties as directed by the Telesales Team Leader or Sales Manager.
Skills, Knowledge & Expertise
- Essential
• At least 6 months direct sales experience in a contact Centre (inbound or outbound), customer retention or another customer facing direct sales role.
• Proven record in meeting and exceeding sales targets.
• Strong communication skills, both verbal and listening, with the ability to build rapport quickly.
• Customer-focused mindset with a professional and positive approach. - Desirable
• Previous experience in energy/utility sector sales (Gas/Electricity).
• Knowledge of regulatory requirements in the energy sector.
• Experience working with commission-based or incentive-driven roles.
Benefits
• 37.5 Annual Leave Days inclusive of Bank Holidays.
• Uncapped commission.
• Private Medical Cover.
• Enhanced pension plan.
• Life assurance.
• Group income protection.
• Enhanced maternity benefits.
• Enhanced sick pay.
• Recognition programs.
• Long service awards.
• Career Progression.
• Dedicated development opportunities.
• Training and upskilling support.
• On-Site Facilities.
• Free on-site parking.
• Electric car charging points.
• New modern office space.
• High tech work stations.
Telesales Rep in Newtownabbey employer: Firmus Energy (Supply) Limited
At firmus energy, we pride ourselves on being a leading employer in Northern Ireland, offering a dynamic and purpose-driven work environment where innovation meets customer-focused solutions. Our commitment to employee growth is evident through our extensive training and development opportunities, alongside an attractive remuneration package that includes uncapped commission and comprehensive benefits. Join us to be part of a team that not only aims for targets but also fosters a supportive culture, ensuring you thrive in your career while contributing to a sustainable future.
Contact Details:
Firmus Energy (Supply) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Rep in Newtownabbey
✨Tip Number 1
Get to know firmus energy and what they stand for. Research their values and mission, especially their commitment to Net Zero. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Whether it's handling objections or promoting the firmus brand, being confident in your communication can make all the difference. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the firmus energy team.
We think you need these skills to ace Telesales Rep in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the energy sector shine through. We want to see that you're excited about helping us shape the future of energy in Northern Ireland!
Tailor Your Experience:Make sure to highlight any relevant sales experience you have, especially in customer-facing roles. We love seeing how your skills can contribute to our goal-oriented team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Telesales Rep role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with firmus energy.
How to prepare for a job interview at Firmus Energy (Supply) Limited
✨Know Your Stuff
Before the interview, make sure you research firmus energy and their transition to electricity. Understand their mission towards Net Zero and be ready to discuss how your skills can contribute to this goal. This shows genuine interest and helps you stand out.
✨Show Off Your Sales Skills
Prepare specific examples from your past sales experiences where you met or exceeded targets. Be ready to discuss how you handled objections and built rapport with customers. This will demonstrate your capability and fit for the telesales role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. Respond thoughtfully and ensure you address what the interviewer is looking for. This not only shows your communication skills but also your customer-focused mindset.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions prepared about the team dynamics, sales targets, or company culture. This shows that you’re engaged and serious about the role, plus it gives you a chance to assess if firmus energy is the right fit for you.
