At a Glance
- Tasks: Make sales calls and exceed targets while promoting our energy solutions.
- Company: Join firmus energy, the largest gas supplier in Northern Ireland, now expanding into electricity.
- Benefits: Enjoy uncapped commission, private medical cover, and generous annual leave.
- Other info: Great career progression and training opportunities in a modern office environment.
- Why this job: Be part of a dynamic team shaping the future of energy with real impact.
- Qualifications: 6 months of sales experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
About firmus energy
Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to Net Zero, and we’re looking for passionate individuals to join us at the forefront of this change. As part of our team, you’ll help shape the future of energy in Northern Ireland, supported by excellent remuneration, benefits and development opportunities in a dynamic and purpose-driven environment.
Role Overview
Reporting to the Telesales Team Leader, you will be goal-oriented, target-driven, and ready to take your sales skills to the next level. As a Telesales Executive at firmus energy, you’ll be part of a new team that’s all about hitting targets and growing together. Whether you’ve got experience in sales, customer retention, or any other target-driven role, this could be your chance to shine and grow in a fast-paced environment. With an attractive base salary and an uncapped commission scheme, you could take your earning potential to the next level.
Role Responsibilities
- Conduct both inbound and outbound sales calls for Gas and Electricity customers.
- Meet and exceed daily, weekly and monthly sales targets.
- Handle customer objections.
- Skilled in dealing with vulnerable customers.
- Meet all business KPIs.
- Adhere to industry regulations.
- Manage all customer interactions.
- Promote the firmus brand in a positive way.
- Deliver professional and accurate information to all our potential customers.
- Undertake any other duties as directed by the Telesales Team Leader or Sales Manager.
Skills, Knowledge & Expertise
Essential
- At least 6 months direct sales experience in a contact Centre (inbound or outbound), customer retention or another customer facing direct sales role.
- Proven record in meeting and exceeding sales targets.
- Strong communication skills, both verbal and listening, with the ability to build rapport quickly.
- Customer-focused mindset with a professional and positive approach.
Desirable
- Previous experience in energy/utility sector sales (Gas/Electricity).
- Knowledge of regulatory requirements in the energy sector.
- Experience working with commission-based or incentive-driven roles.
Benefits
- 37.5 Annual Leave Days inclusive of Bank Holidays.
- Uncapped commission.
- Private Medical Cover.
- Enhanced pension plan.
- Life assurance.
- Group income protection.
- Enhanced maternity benefits.
- Enhanced sick pay.
- Recognition programs.
- Long service awards.
- Career Progression.
- Dedicated development opportunities.
- Training and upskilling support.
- On-Site Facilities.
- Free on-site parking.
- Electric car charging points.
- New modern office space.
- High tech work stations.
Retail Telesales Executive in Newtownabbey employer: Firmus Energy (Supply) Limited
At firmus energy, we pride ourselves on being a leading employer in Northern Ireland, offering a dynamic and purpose-driven work environment where innovation meets reliability. Our commitment to employee growth is reflected in our extensive benefits package, including uncapped commission, private medical cover, and dedicated development opportunities, all within a modern office equipped with high-tech facilities. Join us as we shape the future of energy and enjoy a rewarding career that not only values your contributions but also supports your professional journey.
Contact Details:
Firmus Energy (Supply) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Telesales Executive in Newtownabbey
✨Tip Number 1
Get to know firmus energy and its mission. Research their values and recent projects, especially around their transition to electricity. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your sales pitch! Whether it's for gas or electricity, be ready to demonstrate how you can meet and exceed targets. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which is always a bonus when applying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the firmus energy team and contributing to their exciting journey.
We think you need these skills to ace Retail Telesales Executive in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the energy sector shine through. We want to see that you're excited about being part of our journey towards Net Zero and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight any relevant sales experience you have, especially in customer-facing roles. We love seeing how your skills align with our goals, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Firmus Energy (Supply) Limited
✨Know Your Stuff
Before the interview, make sure you research firmus energy and their transition to electricity. Understand their mission towards Net Zero and be ready to discuss how your skills can contribute to this goal. This shows genuine interest and helps you stand out.
✨Sales Skills Showcase
Prepare specific examples from your past sales experiences that highlight your ability to meet and exceed targets. Think about times when you handled objections or turned a difficult customer interaction into a positive outcome. This will demonstrate your capability in a target-driven role.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This not only helps you provide better answers but also shows that you value communication—an essential skill for a Telesales Executive. Don’t hesitate to ask for clarification if needed!
✨Show Your Customer Focus
Firmus energy is all about customer satisfaction, so be prepared to discuss how you’ve successfully built rapport with customers in the past. Share stories that illustrate your customer-focused mindset and how you’ve positively impacted customer retention.
