At a Glance
- Tasks: Make impactful sales calls and exceed targets in a dynamic team environment.
- Company: Join firmus energy, the leading gas supplier transitioning to innovative electricity solutions.
- Benefits: Enjoy uncapped commission, private medical cover, and generous annual leave.
- Other info: Opportunities for career progression and professional development in a modern office.
- Why this job: Be part of a purpose-driven team shaping the future of energy in Northern Ireland.
- Qualifications: 6 months of sales experience and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
About firmus energy
Building on our success as the largest gas supplier by consumption, firmus energy is now expanding its impact by bringing innovation, reliability, and customer-focused energy solutions to electricity. This transition marks a significant milestone in our commitment to Net Zero, and we are looking for passionate individuals to join us at the forefront of this change. As part of our team, you will help shape the future of energy in Northern Ireland, supported by excellent remuneration, benefits and development opportunities in a dynamic and purpose-driven environment.
Role Overview
Reporting to the Telesales Team Leader, you will be goal-oriented, target-driven, and ready to take your sales skills to the next level. As a Telesales Executive at firmus energy, you will be part of a new team that is all about hitting targets and growing together. Whether you have experience in sales, customer retention, or any other target-driven role, this could be your chance to shine and grow in a fast-paced environment. With an attractive base salary and an uncapped commission scheme, you could take your earning potential to the next level.
Role Responsibilities
- Conduct both inbound and outbound sales calls for Gas and Electricity customers.
- Meet and exceed daily, weekly and monthly sales targets.
- Handle customer objections.
- Skilled in dealing with vulnerable customers.
- Meet all business KPIs.
- Adhere to industry regulations.
- Manage all customer interactions.
- Promote the firmus brand in a positive way.
- Deliver professional and accurate information to all our potential customers.
- Undertake any other duties as directed by the Telesales Team Leader or Sales Manager.
Skills, Knowledge & Expertise
Essential
- At least 6 months direct sales experience in a contact Centre (inbound or outbound), customer retention or another customer facing direct sales role.
- Proven record in meeting and exceeding sales targets.
- Strong communication skills, both verbal and listening, with the ability to build rapport quickly.
- Customer-focused mindset with a professional and positive approach.
Desirable
- Previous experience in energy/utility sector sales (Gas/Electricity).
- Knowledge of regulatory requirements in the energy sector.
- Experience working with commission-based or incentive-driven roles.
Benefits
- 37.5 Annual Leave Days inclusive of Bank Holidays.
- Uncapped commission.
- Private Medical Cover.
- Enhanced pension plan.
- Life assurance.
- Group income protection.
- Enhanced maternity benefits.
- Enhanced sick pay.
- Recognition programs.
- Long service awards.
- Career Progression.
- Dedicated development opportunities.
- Training and upskilling support.
- On-Site Facilities.
- Free on-site parking.
- Electric car charging points.
- New modern office space.
- High tech work stations.
Telesales Executive in Newtownabbey employer: Firmus Energy Limited
At firmus energy, we pride ourselves on being a leading employer in Northern Ireland, offering a dynamic and purpose-driven work environment for our Telesales Executives. With a strong focus on employee growth, we provide extensive training and development opportunities, alongside an attractive remuneration package that includes uncapped commission and comprehensive benefits. Join us to be part of a forward-thinking team that is shaping the future of energy while enjoying modern office facilities and a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive in Newtownabbey
✨Tip Number 1
Get to know firmus energy and their mission. When you understand their commitment to Net Zero and customer-focused solutions, you can tailor your conversations to show how your skills align with their goals. This will make you stand out as a candidate who truly gets what they're about.
✨Tip Number 2
Practice your sales pitch! Whether it's for inbound or outbound calls, being confident and clear in your communication is key. Role-play with a friend or use our resources to refine your approach, so you can handle objections like a pro and keep the conversation flowing.
✨Tip Number 3
Showcase your target-driven mindset. During interviews or calls, share specific examples of how you've met or exceeded sales targets in the past. This not only highlights your experience but also demonstrates your determination to succeed in a fast-paced environment like firmus energy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at firmus energy. Let’s get you on board!
We think you need these skills to ace Telesales Executive in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the energy sector shine through. We want to see that you're genuinely excited about helping us shape the future of energy in Northern Ireland!
Tailor Your Experience:Make sure to highlight any relevant sales experience you have, especially in customer-facing roles. We love seeing how your skills can contribute to our goal-oriented team, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board with our dynamic team!
How to prepare for a job interview at Firmus Energy Limited
✨Know Your Stuff
Before the interview, make sure you research firmus energy and their transition to electricity. Understand their mission towards Net Zero and be ready to discuss how your skills can contribute to this goal. This shows genuine interest and helps you stand out.
✨Show Off Your Sales Skills
Prepare specific examples from your past sales experience that highlight your ability to meet and exceed targets. Be ready to discuss how you've handled objections and built rapport with customers, especially in a contact centre environment.
✨Practice Active Listening
During the interview, demonstrate strong communication skills by actively listening to the interviewer. Respond thoughtfully to their questions and show that you can engage with customers effectively, which is crucial for a Telesales Executive role.
✨Be Positive and Professional
Adopt a customer-focused mindset throughout the interview. Show enthusiasm for the role and the company, and maintain a professional attitude. This will reflect well on your ability to promote the firmus brand positively.
