At a Glance
- Tasks: Engage with clients, conduct viewings, and manage property transactions.
- Company: Established lettings company with a supportive team culture.
- Benefits: Competitive salary, parking, pension, and generous holiday allowance.
- Other info: Full training provided and excellent career progression opportunities.
- Why this job: Kickstart your career in property sales while delivering exceptional customer service.
- Qualifications: Previous experience in property sales or lettings is essential.
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Receptionist & Lettings Negotiator to complement their fantastic team.
We are seeking a proactive and personable Receptionist & Lettings Negotiator to join our dynamic team. This role involves engaging with clients to facilitate property sales and lettings, providing exceptional customer service, and ensuring smooth transactions. The successful candidate will play a vital part in maintaining our reputation for professionalism and client satisfaction. Previous experience in property sales or lettings is necessary with a strong desire to learn and develop within the industry. The position offers an excellent opportunity for career progression within a supportive environment. Full training will be given with this role.
Responsibilities:
- Engage with prospective buyers and tenants to understand their property requirements
- Arrange and conduct property viewings, providing detailed information and answering queries (Training given)
- Prepare and manage all necessary documentation related to sales and lettings transactions (training given)
- Maintain accurate records of client interactions, viewings, and negotiations using CRM systems
- Assist in marketing properties through various channels, including online listings and social media platforms
- Provide excellent customer service by addressing client needs promptly and professionally
- Welcome clients and visitors and handle day-to-day reception duties
- Answer phone calls and direct them to the right person
- Manage inboxes, respond to emails, and pass enquiries on as needed
- Upsell company services and spot opportunities to add value
Skills:
- Strong communication skills with the ability to build rapport quickly with clients from diverse backgrounds
- Organised with excellent administrative skills to manage multiple transactions efficiently
- Proven organisational skills to coordinate viewings, meetings, and follow-ups effectively
- Ability to work independently as well as part of a team in a fast-paced environment
- Previous experience in property/sales is necessary, training will be provided for the right candidate
- Ability to keep a cool head
This role is ideal for motivated individuals with previous property experience who are eager to develop their career in property sales and lettings while delivering outstanding service to clients.
Hours: 9 am - 5.30 pm Monday - Friday
Benefits: Parking, Pension, 22 Days Hol + B Holidays rising to 25 days + 2 extra days at Christmas, Commission, Private Health Care (after one year of service), Learning & Development Programme, Commission etc.
If you have the necessary experience and would like more information about this role, please send your CV.
Firmin Recruit is an agency working on behalf of our client.
Property Assistant in Chatham employer: Firmin Recruit LTD
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StudySmarter Expert Advice🤫
We think this is how you could land Property Assistant in Chatham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Firmin Recruit LTD.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Firmin Recruit LTD? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Firmin Recruit LTD's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Assistant in Chatham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Assistant role at Firmin Recruit LTD, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Firmin Recruit LTD
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Firmin Recruit LTD operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Firmin Recruit LTD. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Firmin Recruit LTD.
