At a Glance
- Tasks: Engage with clients, conduct viewings, and manage property transactions.
- Company: Established lettings company with a supportive team environment.
- Benefits: Competitive salary, commission, health care, and generous holiday allowance.
- Other info: Full training provided and excellent opportunities for career progression.
- Why this job: Kickstart your career in property sales while delivering exceptional customer service.
- Qualifications: Previous experience in property sales or lettings is essential.
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Receptionist & Lettings Negotiator to complement their fantastic team.
We are seeking a proactive and personable Receptionist & Lettings Negotiator to join our dynamic team. This role involves engaging with clients to facilitate property sales and lettings, providing exceptional customer service, and ensuring smooth transactions. The successful candidate will play a vital part in maintaining our reputation for professionalism and client satisfaction. Previous experience in property sales or lettings is necessary with a strong desire to learn and develop within the industry. The position offers an excellent opportunity for career progression within a supportive environment. Full training will be given with this role.
Responsibilities
- Engage with prospective buyers and tenants to understand their property requirements
- Arrange and conduct property viewings, providing detailed information and answering queries (Training given)
- Prepare and manage all necessary documentation related to sales and lettings transactions (training given)
- Maintain accurate records of client interactions, viewings, and negotiations using CRM systems
- Assist in marketing properties through various channels, including online listings and social media platforms
- Provide excellent customer service by addressing client needs promptly and professionally
- Welcome clients and visitors and handle day-to-day reception duties
- Answer phone calls and direct them to the right person
- Manage inboxes, respond to emails, and pass enquiries on as needed
- Upsell company services and spot opportunities to add value
Skills
- Strong communication skills with the ability to build rapport quickly with clients from diverse backgrounds
- Organised with excellent administrative skills to manage multiple transactions efficiently
- Proven organisational skills to coordinate viewings, meetings, and follow-ups effectively
- Ability to work independently as well as part of a team in a fast-paced environment
- Previous experience in property/sales is necessary, training will be provided for the right candidate
- Ability to keep a cool head
This role is ideal for motivated individuals with previous property experience who are eager to develop their career in property sales and lettings while delivering outstanding service to clients.
Hours: 9 am - 5.30 pm Monday - Friday
Benefits: Parking, Pension, 22 Days Hol + B Holidays rising to 25 days + 2 extra days at Christmas, Commission, Private Health Care (after one year of service), Learning & Development Programme etc.
If you have the necessary experience and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.
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