Firmdale Hotels, renowned for luxury boutique experiences including Knightsbridge Hotel, seeks a reservations leader to oversee the team and ensure exceptional guest service. You will handle inquiries, manage bookings, and coordinate with front office to deliver seamless experiences across our properties.
The role emphasizes training, positive leadership, and maintaining organised reservation processes. Flexible scheduling and benefits are provided in a supportive, inclusive workplace.
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Reservations Supervisor: Lead Guest Care & Seamless Booking employer: Firmdale Hotels
Firmdale Hotels is an exceptional employer, renowned for its commitment to excellence and creating unforgettable experiences in the hospitality industry. Located in the prestigious Knightsbridge area, we offer our Maintenance Engineers a vibrant work culture, competitive benefits including access to financial wellbeing apps, ongoing training, and opportunities for professional development. Join us and be part of a team that values your contributions while providing a supportive environment where you can thrive and grow.