Firmdale Hotels is seeking a dynamic Reservations Manager for Haymarket Hotel in London. You will lead the reservations department daily, handling inquiries, ensuring exceptional service, and guiding the team to meet business goals.
Reporting to senior management, the role combines operational oversight with guest-centric leadership in a luxury setting. The position requires experience in high-end hotels, proficiency with Opera, and a proven ability to train and motivate staff while managing
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Reservations Manager — Lead Guest Experience & Budgets employer: Firmdale Hotels
Firmdale Hotels is an exceptional employer, renowned for its commitment to excellence and creating unforgettable experiences in the hospitality industry. Located in the prestigious Knightsbridge area, we offer our Maintenance Engineers a vibrant work culture, competitive benefits including access to financial wellbeing apps, ongoing training, and opportunities for professional development. Join us and be part of a team that values your contributions while providing a supportive environment where you can thrive and grow.
