At a Glance
- Tasks: Ensure our uniquely styled rooms are cleaned and maintained to perfection.
- Company: Join the award-winning Firmdale Hotels, known for luxury and excellence.
- Benefits: Competitive pay, flexible hours, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and make every guest's stay memorable.
- Qualifications: Attention to detail, teamwork, and a passion for customer service.
- Other info: Enjoy social events, wellbeing activities, and fully funded English lessons.
The predicted salary is between 11 - 16 £ per hour.
We have an exciting opportunity for a Room Attendant to join our highly successful team here at The Soho Hotel. Your main responsibility will be ensuring that our uniquely styled rooms are cleaned and maintained to a perfect standard. We are therefore looking for someone who has an eye for detail and is willing to work as part of a team. Every one of our bedrooms is designed differently, which will offer variety in your day.
What we Offer:
- £ per hour
- Discounts & Perks
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more!
What you Need:
- Ability to work under pressure
- Demonstrate excellent attention to detail
- Passionate about providing excellent customer service
- Organisational and Communication Skills
- Ability to work within a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Room Attendant in London employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Soho Hotel and Firmdale Hotels. Understanding their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and teamwork skills, as these are key for the position. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the high standards of The Soho Hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Room Attendant in London
Some tips for your application 🫡
Show Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. Mention any previous experience where you had to maintain high standards, especially in cleaning or hospitality roles. We love candidates who take pride in their work!
Emphasise Teamwork: Since we’re all about working together at The Soho Hotel, it’s important to showcase your ability to work as part of a team. Share examples of how you've collaborated with others in past jobs or projects. We want to see that you can fit right in with our crew!
Be Passionate About Customer Service: Let your passion for providing excellent customer service shine through in your application. Talk about times when you went above and beyond for guests or customers. We appreciate candidates who genuinely care about making others happy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the perks and benefits we offer. Plus, it shows us you’re really interested in joining our fantastic team!
How to prepare for a job interview at Firmdale Hotels
✨Know Your Stuff
Before the interview, take some time to research The Soho Hotel and its unique style. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your Attention to Detail
As a Room Attendant, attention to detail is key. Prepare examples from your past experiences where you've demonstrated this skill. Whether it’s about cleaning techniques or ensuring guest satisfaction, be ready to share specific stories that highlight your meticulous nature.
✨Team Player Vibes
Since teamwork is essential for this role, think of instances where you’ve successfully collaborated with others. Be prepared to discuss how you handle conflicts or support your colleagues, as this will showcase your ability to work well within a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or team activities mentioned in the job description. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.