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- Tasks: Join our team as a Linen Porter, assisting with linen collection and maintaining high standards.
- Company: Firmdale Hotels is an award-winning group of luxury hotels and bars in London and New York.
- Benefits: Enjoy discounts, paid overtime, flexible hours, and fully funded English lessons.
- Why this job: Be part of a friendly, ambitious team in a fast-paced environment with great career development.
- Qualifications: Must work well under pressure, have attention to detail, and be passionate about customer service.
- Other info: Uniforms provided, meals included, and opportunities for social events and volunteering.
The predicted salary is between 18000 - 24000 £ per year.
We have an exciting opportunity for a Linen Porter to join our highly successful team here at our Number Sixteen Hotel. As a Linen Porter, you will assist the Room Attendants in maintaining guest rooms, public areas, and back of house areas to a high standard.
Your main responsibility will be the collection and delivery of linen across all departments of the hotel. We will also expect you to sort out and separate used linen to return to our laundry team, whilst maintaining the stock levels in all linen cupboards. This is a hands-on, fast-paced role and will suit someone who likes working with ambitious, friendly, and hardworking people.
What we Offer:
- Discounts & Perks Platform
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing, and team activities
- Award-winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
- And much more!
What you Need:
- Ability to work under pressure
- Demonstrate excellent attention to detail
- Passionate about providing excellent customer service
- Organizational and Communication Skills
- Ability to work within a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Linen Porter. Understanding the daily tasks, such as collecting and delivering linen, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your teamwork skills. Since this role involves working closely with Room Attendants and other staff, be prepared to discuss examples of how you've successfully collaborated in previous jobs.
✨Tip Number 3
Highlight your attention to detail. In a fast-paced environment like a hotel, being meticulous is crucial. Think of instances where your attention to detail made a difference in your work.
✨Tip Number 4
Research Firmdale Hotels and their values. Knowing about their awards and commitment to excellent customer service can help you align your answers with their expectations during the interview.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Linen Porter. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job. Emphasise your attention to detail, organisational skills, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail.
How to prepare for a job interview at Firmdale Hotels
✨Show Your Attention to Detail
As a Linen Porter, attention to detail is crucial. Be prepared to discuss how you've demonstrated this skill in previous roles, whether it's through maintaining cleanliness or ensuring that linen is sorted correctly.
✨Demonstrate Team Spirit
This role requires working closely with Room Attendants and other staff. Share examples of how you've successfully collaborated with others in the past, highlighting your ability to work as part of a team.
✨Prepare for Fast-Paced Scenarios
Since the job is hands-on and fast-paced, think of situations where you've thrived under pressure. Be ready to explain how you manage your time and stay organised when things get busy.
✨Express Your Passion for Customer Service
Even though the role is behind the scenes, excellent customer service is key. Be sure to convey your understanding of its importance and share any relevant experiences where you went above and beyond to help guests.
