Firmdale Hotels is seeking an IT Support Analyst to be the primary contact for technical issues across our luxury hotels and offices. You will handle first-line support for hardware, software, and networking to keep IT services running smoothly.
The role involves incident management, system monitoring, and assisting with out-of-hours support as required. Excellent customer service and teamwork are essential in our hospitality environment.
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IT Support Analyst — Hospitality IT & Systems Champion employer: Firmdale Hotels
Firmdale Hotels is an exceptional employer, renowned for its commitment to excellence and creating unforgettable experiences in the hospitality industry. Located in the prestigious Knightsbridge area, we offer our Maintenance Engineers a vibrant work culture, competitive benefits including access to financial wellbeing apps, ongoing training, and opportunities for professional development. Join us and be part of a team that values your contributions while providing a supportive environment where you can thrive and grow.
