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- Tasks: Lead and supervise a team, ensuring timely linen deliveries and distribution.
- Company: Join Firmdale Hotels, an award-winning luxury hotel group in London and New York.
- Benefits: Enjoy perks like flexible hours, paid overtime, and discounts through Perkbox.
- Why this job: Be part of a friendly, ambitious team with excellent training and career development opportunities.
- Qualifications: Previous experience in a similar role and strong organisational skills are essential.
- Other info: Uniforms provided and dry cleaned, plus social events and wellbeing activities.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Head Linen Porter to join our highly successful team here at our Ham Yard Hotel. As a Head Linen Porter, you will supervise and lead the team of direct reports.
Your main responsibility will be to correspond with the Head Housekeeper or Deputy Head Housekeeper regarding deliveries to ensure they arrive when scheduled and are distributed in a timely manner.
This is a hands-on, fast-paced role and will suit someone who enjoys working with ambitious, friendly, and hardworking people.
What we Offer:
- Perkbox – A team member platform offering a variety of discounts and our reward and recognition program
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No splits shifts
- Uniform and meals provided
- Uniforms dry cleaned
- Social events, wellbeing, and team activities
- Award-winning training opportunities and career development
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
- And much more!
What you Need:
- Previous experience in a similar role
- Ability to work under pressure
- Excellent attention to detail
- Passionate about providing excellent customer service
- Organisational and communication skills
- Ability to work within a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.
We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:
- Firmdale Hotels – “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
- Manager of the Year – Laura Sharpe, Cateys 2018
- Hotel of the Year – Group – Cateys 2018
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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Head Linen Porter employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Linen Porter
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Head Linen Porter. Understanding the nuances of supervising a team and coordinating with the Head Housekeeper will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and organise will make you stand out as a candidate.
✨Tip Number 3
Research Firmdale Hotels and their values. Being able to discuss how your personal values align with theirs, especially regarding customer service and teamwork, can give you an edge in the interview.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain attention to detail in a fast-paced environment. Providing specific examples will illustrate your capability to thrive in this role.
We think you need these skills to ace Head Linen Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in similar roles, especially any supervisory or leadership positions. Emphasise your attention to detail and customer service skills, as these are crucial for the Head Linen Porter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to work under pressure. Mention specific examples from your previous roles that demonstrate your organisational and communication skills.
Highlight Relevant Experience: In your application, clearly outline your previous experience in linen portering or related fields. Include any achievements or recognitions that reflect your capability to lead a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Firmdale Hotels
✨Show Your Leadership Skills
As a Head Linen Porter, you'll be supervising a team. Be prepared to discuss your previous leadership experiences and how you motivate and manage a team effectively.
✨Demonstrate Attention to Detail
This role requires excellent attention to detail. Bring examples of how you've ensured quality in your previous positions, especially in fast-paced environments.
✨Communicate Clearly
Strong communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing how you would liaise with the Head Housekeeper.
✨Express Your Passion for Customer Service
The job involves providing excellent customer service. Be ready to share specific instances where you've gone above and beyond to ensure customer satisfaction.
