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- Tasks: Lead a dynamic team and ensure timely linen deliveries in a fast-paced hotel environment.
- Company: Join the award-winning Firmdale Hotels, known for luxury and excellence.
- Benefits: Enjoy perks like discounts, paid overtime, flexible hours, and career development opportunities.
- Why this job: Be part of a friendly team and make a real impact in hospitality.
- Qualifications: Previous experience in a similar role and strong organisational skills required.
- Other info: Experience excellent training and social events while working in a prestigious hotel.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We have an exciting opportunity for a Head Linen Porter to join our highly successful team here at our Ham Yard Hotel. As a Head Linen Porter, you will supervise and lead the team of direct reports. Your main responsibility will be to correspond with the Head Housekeeper or Deputy Head Housekeeper regarding deliveries to ensure they arrive when scheduled and are distributed in a timely manner. This is a hands-on, fast-paced role and will suit someone who likes working with ambitious, friendly and hardworking people.
What we Offer:
- Perkbox – A team member platform offering a huge variety of discounts and our reward and recognition program
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Social events, wellbeing and team activities
- Award-winning training opportunities and career development
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more!
What you Need:
- Previous experience in a similar role
- Ability to work under pressure
- Demonstrate excellent attention to detail
- Passionate about providing excellent customer service
- Organisational and Communication Skills
- Ability to work within a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award-winning group comprising of 10 high-end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Head Linen Porter employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Linen Porter
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Firmdale Hotels. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Firmdale Hotels prides itself on teamwork and customer service, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 3
Show off your passion! When you get the chance to speak with the hiring team, let them know why you're excited about the Head Linen Porter role and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Firmdale family.
We think you need these skills to ace Head Linen Porter
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in similar roles. We want to see how your background aligns with the Head Linen Porter position, so don’t hold back on sharing relevant details!
Be Detail-Oriented: Since attention to detail is key for this role, give examples in your application that showcase your organisational skills. We love candidates who can demonstrate their ability to manage tasks efficiently!
Express Your Passion: Let us know why you’re passionate about providing excellent customer service. A genuine enthusiasm for the hospitality industry will definitely catch our eye and show us you’re a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Firmdale Hotels
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Linen Porter inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around supervising a team and coordinating deliveries. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Team Spirit
Since this role involves leading a team, be ready to share examples of how you've successfully worked with others in the past. Talk about your experience in managing a team, resolving conflicts, or improving team efficiency. This will demonstrate your leadership skills and ability to work collaboratively.
✨Attention to Detail is Key
Given the emphasis on attention to detail in the job description, prepare to discuss specific instances where your keen eye has made a difference. Whether it’s ensuring timely deliveries or maintaining high standards, showcasing your meticulous nature will resonate well with the interviewers.
✨Bring Your Passion for Customer Service
The hospitality industry thrives on excellent customer service, so be ready to express your passion for providing top-notch service. Share stories that highlight your commitment to customer satisfaction and how you’ve gone above and beyond in previous roles. This will align perfectly with the values of Firmdale Hotels.
