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- Tasks: Lead the bar team and ensure exceptional service in a luxury hotel setting.
- Company: Join Firmdale Hotels, renowned for unique design and award-winning hospitality.
- Benefits: Enjoy competitive pay, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Why this job: Be part of a creative team in a prestigious environment that values excellence and innovation.
- Qualifications: Experience as a Bar Manager in a luxury venue and strong beverage knowledge required.
- Other info: Opportunities for ongoing training and professional development, plus a focus on inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at The Soho Hotel, where elegance meets outstanding service.
As a Bar Manager, you will oversee the daily operations of our esteemed hotel bar, collaborating with senior management and team members to deliver unparalleled service that exceeds our guests\’ expectations.
Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.
Responsibilities:
- Manage the bar\’s day-to-day activities, ensuring smooth and efficient service.
- Establish and maintain strong, professional relationships with guests, consistently delivering inspirational service.
- Lead, motivate, and develop the bar team through effective training and solid leadership.
- Confidently handle guest complaints, finding prompt and satisfactory solutions.
- Create new cocktails and drink offerings that align with our brand, enhancing our menu with innovative choices.
- Ensure all team members adhere to correct measurements and licensing regulations.
- Work closely with the Food and Beverage Manager to ensure a seamless and high-quality service.
What you Need:
- Proven experience as a Bar Manager in a fast-paced, luxury venue.
- A deep passion for Food and Beverage, with extensive knowledge of beverages, quality products, and ingredients.
- Strong menu development skills, with the ability to innovate and enhance our offerings.
- Excellent personal presentation and communication skills.
- Demonstrated experience in managing and developing a team, with a talent for motivating others.
- Exceptional attention to detail, ensuring that every aspect of our service inspires and delights our guests
What We Offer:
- Competitive salary plus service charge to be discussed at venue.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Proud winners of The Times Best Places to Work for both 2024 and 2025
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024
- Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024
- Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
- Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
- Dorset Square Hotel – AA Breakfast Award 2025
- Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
- Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
- Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel – Travel & Leisure \’IT List\’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street – Michelin keys
- Number Sixteen – Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Bar Manager employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of The Soho Hotel and Firmdale Hotels. Understanding their brand ethos and what sets them apart in the luxury hospitality market will help you demonstrate your passion for their service standards during any discussions.
✨Tip Number 2
Network with current or former employees of Firmdale Hotels. Engaging with them can provide insider insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 3
Showcase your creativity by preparing a few innovative cocktail ideas that align with the hotel's luxury image. Presenting these during your interview can highlight your menu development skills and your ability to enhance their offerings.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Being able to articulate your approach to team development will resonate well with the hiring managers looking for a Bar Manager.
We think you need these skills to ace Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Bar Manager, especially in luxury venues. Focus on your achievements in customer service, team leadership, and menu development to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury bar environment. Mention specific examples of how you've exceeded guest expectations in previous roles.
Highlight Relevant Skills: Emphasise your strong communication skills, attention to detail, and ability to handle guest complaints effectively. These are crucial for the role and should be evident in both your CV and cover letter.
Showcase Your Creativity: If you have experience creating unique cocktails or drink offerings, include this in your application. Discuss any innovative ideas you have for enhancing the bar's menu, as this aligns with the company's focus on creativity and excellence.
How to prepare for a job interview at Firmdale Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your previous roles that highlight your commitment to luxury service and how you went above and beyond for guests.
✨Demonstrate Leadership Skills
As a Bar Manager, you'll need to lead and motivate your team. Be prepared to discuss your leadership style and provide examples of how you've successfully developed and trained staff in the past.
✨Be Ready to Discuss Menu Innovations
Since the role involves creating new cocktails and drink offerings, think about innovative ideas you could bring to the bar. Prepare to discuss your experience with menu development and any unique concepts you've implemented before.
✨Handle Guest Complaints with Confidence
Expect questions about how you would handle difficult situations or guest complaints. Prepare a few scenarios where you successfully resolved issues, showcasing your problem-solving skills and ability to maintain high service standards.
