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- Tasks: Lead a vibrant restaurant and bar team, ensuring exceptional service and guest satisfaction.
- Company: Join the award-winning Firmdale Hotels, known for luxury and innovative design.
- Benefits: Enjoy competitive pay, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Why this job: Be part of a creative team in a dynamic environment that values excellence and hospitality.
- Qualifications: Experience in a fast-paced luxury venue and a passion for food and beverage.
- Other info: Opportunities for professional development and a supportive, inclusive workplace.
The predicted salary is between 13 - 17 £ per hour.
Are you passionate about delivering exceptional customer service and have a keen eye for detail? Firmdale Hotels is seeking a dedicated Food and Beverage Supervisor to join our award-winning team at The Soho Hotel. Firmdale Hotels is renowned for its innovative design, unique style, and unparalleled service. Our commitment to excellence has earned us a loyal clientele and numerous accolades within the hospitality industry. The Soho Hotel, nestled in the heart of London, offers a vibrant and luxurious environment where both our guests and team members can thrive.
As a Food and Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar. Your primary responsibility will be to oversee the daily activities, working closely with senior management and team members to maintain the highest standards of service and exceed our guests' expectations.
Responsibilities
- Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service.
- Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional.
- Ensure all operations comply with health and safety regulations, company policies, and industry standards.
- Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment.
- Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality.
- Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution.
- Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing.
What you Need
- Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue.
- A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients.
- An understanding of the current market and awareness of potential competitors.
- Demonstrated ability to manage, lead, motivate, and develop a team.
- Strong communication skills to effectively interact with guests and team members.
- Excellent attention to detail to ensure the highest standards of service and compliance.
What We Offer
- Competitive hourly rate of £16.00 - £17.00 inclusive of service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Restaurant Supervisor employer: Firmdale Hotels PLC
Contact Detail:
Firmdale Hotels PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Firmdale Hotels. Familiarise yourself with their values, recent awards, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Restaurant Supervisor aligns with the role at The Soho Hotel. Highlight your passion for food and beverage and your knack for delivering exceptional service.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share stories about your previous experiences managing teams and creating memorable guest experiences. Remember, they want to see how you fit into their vibrant team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Express your appreciation for the opportunity and reiterate your excitement about the role. And don’t forget, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and beverage shine through! We want to see that you genuinely care about delivering exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience as a Restaurant or Food & Beverage Supervisor. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Detail-Oriented: Attention to detail is key in our industry. As you write your application, double-check for any typos or errors. A polished application reflects your commitment to maintaining high standards, just like we do at Firmdale Hotels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Soho Hotel. Let’s get started on this journey together!
How to prepare for a job interview at Firmdale Hotels PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage trends, especially in luxury venues. Familiarise yourself with Firmdale Hotels' unique style and service standards, so you can speak confidently about how you can contribute to their exceptional customer experience.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will show that you're ready to take on the responsibilities of the role.
✨Engage with the Interviewers
During the interview, make sure to engage with your interviewers by asking insightful questions about the team dynamics and the hotel's approach to guest satisfaction. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific instances where you've dealt with guest complaints or operational challenges, and be prepared to explain how you resolved them while maintaining high service standards.