At a Glance
- Tasks: Be the friendly face that creates unforgettable experiences for our guests at events.
- Company: Join the award-winning Firmdale Hotels, known for luxury and exceptional service.
- Benefits: Earn £16-£17 per hour, enjoy flexible scheduling, and access exclusive discounts.
- Other info: Enjoy ongoing training, social events, and excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while working in a vibrant team environment.
- Qualifications: Passion for service, teamwork skills, and a positive attitude are essential.
The predicted salary is between 33280 - 35040 £ per year.
Are you passionate about hospitality and love creating memorable experiences? Firmdale Hotels is looking for a charismatic and dedicated Events Host to join our vibrant team at the prestigious Ham Yard Hotel. As a key player in our Events team, you will be the welcoming face of our hotel, ensuring every guest feels special and valued.
Firmdale Hotels is an award-winning collection of luxury boutique hotels, renowned for their unique style, exceptional service, and prime locations. Each hotel is individually designed to reflect its location and offers a warm, welcoming atmosphere that guests love to return to. Our commitment to excellence and personalised service sets us apart in the hospitality industry.
As an Events Host, you will be at the heart of our events operations, providing top-notch service and creating unforgettable experiences for our guests.
Responsibilities:
- Be the friendly face that greets all guests upon arrival, setting a positive tone for their experience.
- Engage with guests effortlessly, ensuring their needs are met and exceeding their expectations.
- Assist in the smooth running of events, from preparation to execution, ensuring every detail is perfect.
- Work closely with the Events team and other hotel staff to deliver seamless service.
- Handle any issues that arise with grace and efficiency, ensuring a positive outcome for our guests.
What you Need:
- A genuine passion for helping others and delivering exceptional service.
- The ability to work harmoniously within a team, contributing to a supportive and collaborative environment.
- The ability to manage multiple tasks and priorities effectively.
- A positive, can-do attitude that inspires and motivates others.
- A keen eye for detail to ensure every aspect of the event is perfect.
What We Offer:
- Competitive hourly rate from £16.00 to £17.00 inc Service Charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Why join Firmdale Hotels:
Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved.
If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Events Host in London employer: Firmdale Hotels PLC
Firmdale Hotels is an exceptional employer, offering a vibrant work culture at the prestigious Ham Yard Hotel where your passion for hospitality can truly shine. With competitive pay, flexible scheduling, and a wealth of employee benefits including ongoing training and professional development, we prioritise your growth and well-being. Join our award-winning team and be part of a company recognised as one of The Times Best Places to Work, where every day brings the opportunity to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Events Host in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Firmdale Hotels. Understand their values, what makes them unique, and how they create those memorable experiences. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As an Events Host, you'll be the friendly face welcoming guests. So, practice engaging with friends or family in a warm and approachable manner. Think about how you can make every interaction special and memorable.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Events can be unpredictable, so think of examples where you've handled challenges gracefully. This will demonstrate your ability to keep things running smoothly, even when the unexpected happens.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our vibrant team at Ham Yard Hotel. Let’s make those unforgettable experiences happen together!
We think you need these skills to ace Events Host in London
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. Share specific experiences where you created memorable moments for guests, as this will resonate with us at Firmdale Hotels.
Be Personable:Remember, we’re looking for a charismatic Events Host! Use a friendly tone in your writing and don’t be afraid to let your personality come through. We want to see the real you!
Highlight Teamwork Skills:Since you'll be working closely with our Events team, make sure to mention any past experiences where you collaborated effectively with others. We value a supportive and collaborative environment!
Tailor Your Application:Take a moment to read through the job description again and tailor your application accordingly. Mention how your skills align with what we’re looking for, and don’t forget to apply through our website!
How to prepare for a job interview at Firmdale Hotels PLC
✨Know the Company Inside Out
Before your interview, take some time to research Firmdale Hotels and their unique approach to hospitality. Familiarise yourself with their values, recent awards, and what sets them apart in the industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Passion for Hospitality
As an Events Host, your enthusiasm for creating memorable experiences is key. Be prepared to share specific examples from your past where you've gone above and beyond to ensure guests feel special. This will demonstrate your genuine passion for the role and the hospitality sector.
✨Practice Your People Skills
Engaging with guests is a big part of the job, so practice your communication skills before the interview. Think about how you would greet guests, handle inquiries, and resolve issues. Role-playing with a friend can help you feel more confident and natural during the actual interview.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations that may arise during events. Prepare for questions like 'What would you do if a guest had a complaint?' or 'How would you manage multiple tasks during a busy event?' Having clear, thoughtful responses ready will show your problem-solving abilities and readiness for the role.
