At a Glance
- Tasks: Ensure our stunning rooms are cleaned to perfection for an unforgettable guest experience.
- Company: Join the award-winning Firmdale Hotels, known for luxury and exceptional service.
- Benefits: Earn £16.00 to £17.50 per hour, enjoy flexible scheduling, and access great perks.
- Other info: Enjoy regular social events, ongoing training, and exclusive discounts.
- Why this job: Be part of a dynamic team that values creativity and excellence in hospitality.
- Qualifications: Attention to detail, teamwork skills, and a passion for outstanding service.
The predicted salary is between 16 - 17.5 £ per hour.
Are you ready to embark on an exciting journey with Firmdale Hotels, where exceptional service meets unparalleled style? We are thrilled to offer a captivating opportunity for a Part-Time Evening Room Attendant to become a valued member of our esteemed team at our Number Sixteen Hotel.
As an Evening Room Attendant, you will play a pivotal role in maintaining the impeccable standards that Firmdale Hotels are renowned for. Your primary responsibility will be to ensure that each of our exquisitely designed rooms is cleaned and maintained to perfection, ensuring every guest enjoys a stay that exceeds their expectations.
We are seeking individuals who possess a keen eye for detail and a dedication to teamwork. If you thrive in a dynamic environment where excellence is the standard, then you are the perfect fit for our team.
What you Need:
- A meticulous approach to your work will ensure that every corner is flawlessly attended to.
- Show genuine enthusiasm for providing exceptional service, exceeding guest expectations at every opportunity.
- Collaboration is key. Your ability to work harmoniously within a team environment will contribute to our collective success.
- Prioritise tasks effectively and manage your time efficiently to meet our high standards.
What We Offer:
- Competitive hourly rate of £16.00 to £17.50, inclusive of service charge.
- Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real-time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Proud winners of The Times Best Places to Work for both 2024 and 2025.
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade.
- Manager of the Year – Helle Jensen – Cateys 2024.
- Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024.
- Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024.
- Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025.
- Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025.
- Dorset Square Hotel – AA Breakfast Award 2025.
- Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024.
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award.
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024.
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world.
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys.
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
Join us at Number Sixteen Hotel and become part of a team that celebrates diversity, creativity, and a shared commitment to excellence. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Evening Room Attendant in London employer: Firmdale Hotels PLC
At Firmdale Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence. As a Part-Time Evening Room Attendant at our Number Sixteen Hotel, you will enjoy competitive pay, flexible scheduling, and a wealth of benefits including health cash plans, ongoing training, and exclusive discounts. Join us in a dynamic environment where your contributions are celebrated, and embark on a rewarding career path within our award-winning luxury hotel group.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Firmdale Hotels PLC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Evening Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Firmdale Hotels PLC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Firmdale Hotels PLC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Firmdale Hotels PLC get a sense of who you are beyond your experience!
How to prepare for a job interview at Firmdale Hotels PLC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Firmdale Hotels PLC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
