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- Tasks: Collect and deliver linen, ensuring cleanliness and presentation throughout the hotel.
- Company: Join the award-winning Firmdale Hotels, known for luxury and exceptional service.
- Benefits: Earn £15.50 to £17.00 per hour, enjoy flexible scheduling, and access various discounts.
- Why this job: Be part of a dynamic team that values excellence and customer service.
- Qualifications: Must thrive in fast-paced environments and have strong communication skills.
- Other info: Enjoy ongoing training, social events, and opportunities for professional development.
The predicted salary is between 13 - 17 £ per hour.
Are you ready to embark on an exciting journey with Firmdale Hotels? We are thrilled to extend an invitation to passionate individuals to join our esteemed team at Number Sixteen Hotel, where hospitality meets excellence. As a Linen Porter, you will play a pivotal role in maintaining the impeccable standards our guests have come to expect.
As a Linen Porter at Number Sixteen Hotel, you will be an integral part of our dedicated team, ensuring that our guest rooms, public areas, and behind-the-scenes spaces are maintained to the highest standards of cleanliness and presentation.
Responsibilities:- Your primary responsibility will involve efficiently collecting and delivering linen throughout all hotel departments, guaranteeing seamless operations.
- You will meticulously sort and separate used linen for return to our laundry team, while also keeping a keen eye on stock levels in linen cupboards to ensure smooth workflow.
- This hands-on role thrives in a fast-paced environment, making teamwork essential.
- You will work jointly with your ambitious, friendly, and hardworking colleagues who share your dedication to excellence.
- Your role will involve engaging with guests courteously and efficiently, embodying the Firmdale Hotels experience.
- Ability to thrive in a fast-paced environment, maintaining composure and efficiency during peak periods.
- Demonstrate a keen eye for detail, ensuring every task is completed to the highest standard.
- A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations.
- Maintain order amidst the hustle and bustle, prioritising tasks effectively and managing time efficiently.
- Strong communication skills are essential for seamless collaboration within the team and when interacting with guests.
- Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Join us at Number Sixteen Hotel and become part of a team that celebrates diversity.
Linen Porter employer: Firmdale Hotels PLC
Contact Detail:
Firmdale Hotels PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Number Sixteen Hotel and Firmdale Hotels. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Linen Porter, you'll be interacting with guests and team members regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to collaborate and support your colleagues will resonate well with the hiring team at Firmdale Hotels.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Firmdale Hotels careers page. This way, you’ll have the best chance of getting noticed by the hiring team and landing that exciting role as a Linen Porter!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional service and maintaining high standards, just like we do at Firmdale Hotels.
Highlight Your Attention to Detail: As a Linen Porter, attention to detail is key! Make sure to mention any experiences where you've demonstrated this skill. Whether it's sorting linen or keeping areas tidy, we love to see how you can contribute to our impeccable standards.
Emphasise Teamwork Skills: We thrive on teamwork here at Number Sixteen Hotel, so don’t forget to highlight your ability to work well with others. Share examples of how you've collaborated in fast-paced environments to get the job done efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Firmdale Hotels PLC
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Linen Porter. Familiarise yourself with the tasks like collecting and delivering linen, sorting used items, and maintaining stock levels. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Attention to Detail
During the interview, highlight your keen eye for detail. Share examples from past experiences where you ensured high standards of cleanliness and presentation. This is crucial in a role that demands meticulousness, so be ready to discuss how you maintain quality in a fast-paced environment.
✨Emphasise Teamwork
Since this role thrives on collaboration, be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team’s success or helped resolve conflicts. This will show that you can work well with others and contribute positively to the hotel’s atmosphere.
✨Demonstrate Customer Service Skills
As a Linen Porter, you'll interact with guests, so it's important to convey your passion for outstanding customer service. Prepare to discuss how you've gone above and beyond for customers in previous roles. This will illustrate your commitment to providing an exceptional experience at Firmdale Hotels.
