At a Glance
- Tasks: Support bartenders and ensure smooth bar operations while engaging with guests.
- Company: Join the vibrant team at Ham Yard Hotel, where creativity meets hospitality.
- Benefits: Competitive pay, flexible scheduling, health plans, and exclusive discounts.
- Other info: Enjoy regular social events and a supportive, inclusive work environment.
- Why this job: Kickstart your career in hospitality with mentorship and growth opportunities.
- Qualifications: Passion for hospitality, teamwork skills, and ability to thrive under pressure.
The predicted salary is between 15 - 16 £ per hour.
Join our vibrant team at Ham Yard Hotel, where hospitality meets creativity and every day is filled with excitement. As a Bar-Back, you'll be the backbone of our dynamic bar operations, providing essential support to ensure our guests have an unforgettable experience. At Firmdale Hotels, we don't just offer jobs; we offer pathways to fulfilling careers in the dynamic world of Food and Beverage. This entry-level role is perfect for those with a passion for hospitality and a desire to grow within a thriving environment.
Responsibilities
- Work closely with bartenders and fellow team members to deliver seamless service, embodying the spirit of teamwork that defines our establishment.
- Uphold our commitment to exceptional customer service, anticipating guest needs and ensuring their satisfaction throughout their visit.
- From setting up the bar to replenishing supplies, your keen eye for detail will ensure every aspect of our bar operations runs smoothly.
- Bring your enthusiasm to the forefront as you engage with guests, enhancing the experience with your positive energy and genuine hospitality.
- Take advantage of the opportunity to learn and grow within a bar setting, with mentorship and support provided for those eager to progress in their career.
What you Need
- The ability to thrive in a fast-paced environment and quickly adapt to changing priorities or guest needs.
- Clear and effective communication skills are crucial for collaborating with team members and ensuring seamless service delivery.
- An proactive approach to tasks, demonstrating the initiative to anticipate needs and take action without constant supervision.
- Efficiently manage your time and prioritise tasks to ensure all responsibilities are completed promptly and effectively.
- The capacity to think on your feet and resolve challenges that may arise during service, maintaining composure under pressure.
- The role may require lifting, carrying, and standing for extended periods, so physical stamina and endurance are important.
- From preparing garnishes to maintaining cleanliness, a keen eye for detail ensures the quality and presentation of our bar offerings.
- Approach each task with enthusiasm, maintaining a positive attitude that uplifts team morale and enhances the guest experience.
- Collaboration is key in our dynamic environment, so being a supportive team player who values cooperation and camaraderie is essential.
- Above all, a genuine passion for hospitality and a commitment to delivering exceptional service are fundamental to success in this role.
What We Offer
- Competitive hourly rate from £15.00 to £16.00 inc Service Charge
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Bar Back employer: Firmdale Hotels PLC
At Ham Yard Hotel, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every team member is valued. As a Bar Back, you'll not only enjoy competitive pay and a range of benefits, including access to financial wellbeing tools and ongoing professional development, but you'll also be part of a supportive environment that encourages personal growth and teamwork. Join us for an exciting career in hospitality, where your passion for service will be nurtured and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Back
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Firmdale Hotels PLC.
We think you need these skills to ace Bar Back
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Firmdale Hotels PLC and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Firmdale Hotels PLC!
How to prepare for a job interview at Firmdale Hotels PLC
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Firmdale Hotels PLC. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Firmdale Hotels PLC. Your motivation can often outweigh experience, so let that passion shine through!
