Senior Digital Marketing & CRM Lead – Luxury Hotels in City of Westminster

Senior Digital Marketing & CRM Lead – Luxury Hotels in City of Westminster

City of Westminster Full-Time 60750 - 74250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Transform data into insights to boost guest engagement and revenue for luxury hotels.
  • Company: Join Firmdale Hotels, a leader in the luxury hospitality sector.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on innovation and creativity.
  • Why this job: Make a real impact in luxury marketing while working with top-tier teams.
  • Qualifications: Experience in digital marketing, CRM, and data analysis required.

The predicted salary is between 60750 - 74250 £ per year.

Firmdale Hotels is seeking a data-driven Digital Marketing Analyst to join the marketing team across its London and New York properties. Reporting to the Head of Marketing, you will transform large datasets into actionable insights that drive guest acquisition, engagement and revenue for hotels and restaurants.

You will own CRM data integrity, manage and optimise paid media, SEO/GEO initiatives and website analytics, and collaborate with cross-functional teams to turn insights into tests.

Senior Digital Marketing & CRM Lead – Luxury Hotels in City of Westminster employer: Firmdale Hotels - Marketing

Firmdale Hotels is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. With opportunities for professional growth and the chance to work alongside talented teams in both London and New York, you will be at the forefront of luxury hospitality marketing. Enjoy unique benefits such as onsite shoots in stunning hotel settings and the ability to shape high-end content that resonates with our discerning clientele.

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Contact Details:

Firmdale Hotels - Marketing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Digital Marketing & CRM Lead – Luxury Hotels in City of Westminster

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Firmdale Hotels - Marketing and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Firmdale Hotels - Marketing are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Firmdale Hotels - Marketing on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Firmdale Hotels - Marketing. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Senior Digital Marketing & CRM Lead – Luxury Hotels in City of Westminster

Data Analysis
CRM Data Management
Paid Media Optimisation
SEO/GEO Initiatives
Website Analytics
Cross-Functional Collaboration
Guest Acquisition Strategies

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Firmdale Hotels - Marketing. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Firmdale Hotels - Marketing:Show us that you’ve done your homework! In your application, briefly mention what you admire about Firmdale Hotels - Marketing’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Firmdale Hotels - Marketing

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Firmdale Hotels - Marketing will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Firmdale Hotels - Marketing, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.