Firmdale Hotels is seeking an IT Support Analyst to act as the primary contact for technical support across our London and New York properties. You will handle first-line support for hardware, software and networking, ensuring timely incident resolution and smooth IT services across hotel properties and offices.
You will also assist with monitoring SIEM systems, onboarding/offboarding user accounts, and maintaining IT documentation.
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Hospitality IT Support Specialist employer: Firmdale Hotels - IT
Firmdale Hotels is an exceptional employer that values its IT Support Specialists by fostering a collaborative and dynamic work environment. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, ensuring your skills are always up-to-date. Located in vibrant areas, our hotels offer a unique blend of hospitality and technology, making it an exciting place to contribute to innovative solutions while delivering outstanding customer service.
