Human Resource Manager in City of Westminster

Firmdale Hotels is an international award‑winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York with plans to continue our growth. We inspire our teams to love what they do and live and breathe our values. We believe that our people have the opportunity to grow and progress, whatever their role.

As HR Manager, you will oversee the full remit of people‑related activities for your locations. You will build trusted relationships with key stakeholders, providing expert HR advice to deliver an excellent people service that is compliant and aligned with business expectations. This role will be based 3‑days a week at the Covent Garden Hotel with the other 2‑days across our Central and West London locations. You will be part of a supportive team of HR Managers who work collaboratively together, meeting at least every fortnight.

Key Duties and Responsibilities

• All people‑related matters from recruitment and onboarding, engagement, employee relations and developing leadership capability.
• Support and coach the management team on all people‑related matters creating an open and high‑performing culture.
• HR lead on all employee relations matters including investigations, absences, disciplinaries, grievances, capability, flexible working requests, right to work etc.
• Provide support and training to managers so they can deliver a comprehensive end‑to‑end recruitment and selection process.
• Oversee and manage the HR and Recruitment functions for your location.
• Support and implement HR and Recruitment strategies aligned to business objectives.
• Work alongside the rest of the HR team to ensure policies and processes are aligned across the group.
• Support and champion training and development opportunities and initiatives ensuring compliance.
• Lead on all HR administrative tasks including onboarding paperwork, monthly reports, amendment letters, outcome letters, long service reminders.
• On‑site ‘go‑to’ HR systems expert.
• Keep abreast of HR legislation including any changes/potential changes that may impact your locations.

Qualifications and Values

• Previous experience as a HR Manager (or similar) in a multi‑site role is essential, background in hotel industry is advantageous.
• Strong Employee Relations knowledge.
• Can demonstrate ability to train and develop teams.
• Attention to detail: thorough, accurate and focused when accomplishing tasks.
• Resilience: adopts a solutions oriented approach to problems/difficult situations.
• Passion: determined to make an impact with a focus on creating a happy and engaged team.
• Enthusiasm: shows a keen interest in supporting your locations adopting a can‑do attitude.
• Relationships: builds and maintains effective relationships with team members at all levels.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Compensation: Competitive salary.