At a Glance
- Tasks: Join our Graduate Programme to gain hands-on experience in hospitality across various departments.
- Company: Firmdale Hotels is an award-winning international hotel group known for its unique boutique hotels.
- Benefits: Enjoy a competitive salary, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Other info: Apply now to secure your place in our 2025 Graduate Programme and start your journey to leadership!
- Why this job: Launch your career with a prestigious programme that nurtures future leaders in a vibrant, supportive culture.
- Qualifications: A relevant degree or 12 months of industry experience, plus a passion for hospitality and customer service.
The predicted salary is between 24000 - 34000 £ per year.
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Thanks to the strong reputation and growing demand for our Graduate Programme, we’ve decided to expand this year’s cohort slightly
Programme commences 22nd September!
Are
you ready to launch your career in hospitality with an award-winning
international hotel group? Firmdale Hotels invites exceptional individuals to
apply for our prestigious Graduate Programme!
Firmdale
Hotels is renowned for our boutique hotels, each designed with unique flair and
exceptional service. Our Graduate Programme is crafted to develop talented
individuals into future leaders within our organisation.
The Programme
Our
comprehensive two-year programme offers:
- Rooms
Division - Food
and Beverage - Overview of various Head Office departments
- Mentoring and monthly reviews
- Business projects
This
hands-on and Supervisory/Team Leader experience across different departments
will provide you with the skills and knowledge to progress within Firmdale
Hotels. Previous graduates have advanced to positions such as Front Office
Managers, Restaurant Managers, Operations Managers, Deputy General Managers,
General Managers and Directors.
Requirements
To
join our programme, you must have:
- A relevant degree
and/or a minimum of 12 months related industry experience - Enthusiasm and a
willingness to develop across all areas of our business - A genuine passion
for hospitality and customer service - Attention to detail
and a commitment to excellence - Proficiency in
English, both written and spoken - Eligibility to work
in the UK
BENEFITS INCLUDE
- Salary £29,000 per annum plus service charge.
- Access to
Wagestream our financial wellbeing app. Stream your accrued earnings
before pay day, benefit from everyday savings and real time financial
coaching. - Health cash
plan(including contributions towards dental, optical, alternative
and complementary therapies) - Discounted cinema
tickets, gym membership, travel, retailers and restaurants - Complimentary meals
on shift - Referral bonus
scheme for recommending top talent - Flexible scheduling
without split shifts - Dry cleaning
service for work attire and discounted personal dry cleaning - Enhanced holiday
allowance based on length of service - Season ticket loan
for convenient commuting - Ongoing training,
professional development, and fully funded English lessons - Regular social
events, team activities, and fitness sessions - Benefits like cycle
to work scheme and annual long service awards - One allocated paid
day per year for volunteering work - Exclusive discounts
at Design Hotels, staff sales, spa discounts, and product perks - And much more!!
Why
join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
- Proud winners of
The Times Best Places to Work for both 2024 and 2025 - The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade - Manager of the Year – Helle Jensen –
Cateys 2024 - Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024 - Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024 - Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 - Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025 - Dorset Square Hotel – AA Breakfast Award
2025 - Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024 - Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award - Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024 - Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world - Whitby Hotel, Crosby Street and Warren
Street - Michelin keys - Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here:
At
Firmdale Hotels, your future could take many exciting directions. We believe in
nurturing talent and providing opportunities for growth. Join us and become
part of a team where your contributions are valued and your career is
supported.
Apply today to secure your place in our 2025
Graduate Programme, your path to leadership begins here!
Firmdale Hotels – Where Hospitality Meets
Excellence
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.
Graduate Programme in London employer: Firmdale Hotels - Head Office
Firmdale Hotels is an award-winning international hotel group that offers a dynamic and supportive work environment for aspiring hospitality professionals. With a comprehensive Graduate Programme designed to cultivate future leaders, employees benefit from extensive training, mentorship, and opportunities for career advancement within a company renowned for its unique boutique hotels and exceptional service. Located in vibrant cities like London and New York, Firmdale Hotels not only provides competitive salaries and a range of employee benefits but also fosters a culture of inclusivity and personal growth, making it an excellent employer for those passionate about the hospitality industry.
Contact Details:
Firmdale Hotels - Head Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Programme in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Firmdale Hotels - Head Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Firmdale Hotels - Head Office
Don't be shy about reaching out to Firmdale Hotels - Head Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Graduate Programme in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Firmdale Hotels - Head Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Firmdale Hotels - Head Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
