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- Tasks: Join our Graduate Programme to gain hands-on experience in hospitality across various departments.
- Company: Firmdale Hotels is an award-winning international hotel group known for its unique boutique hotels.
- Benefits: Enjoy a competitive salary, flexible scheduling, and perks like discounted cinema tickets and gym memberships.
- Other info: Apply now to secure your place in our 2025 Graduate Programme and start your journey to leadership!
- Why this job: Launch your career with a prestigious programme that nurtures future leaders in a vibrant, supportive culture.
- Qualifications: A relevant degree or 12 months of industry experience, plus a passion for hospitality and customer service.
The predicted salary is between 24000 - 34000 £ per year.
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Thanks to the strong reputation and growing demand for our Graduate Programme, we’ve decided to expand this year’s cohort slightly
Programme commences 22nd September!
Are
you ready to launch your career in hospitality with an award-winning
international hotel group? Firmdale Hotels invites exceptional individuals to
apply for our prestigious Graduate Programme!
Firmdale
Hotels is renowned for our boutique hotels, each designed with unique flair and
exceptional service. Our Graduate Programme is crafted to develop talented
individuals into future leaders within our organisation.
The Programme
Our
comprehensive two-year programme offers:
- Rooms
Division - Food
and Beverage - Overview of various Head Office departments
- Mentoring and monthly reviews
- Business projects
This
hands-on and Supervisory/Team Leader experience across different departments
will provide you with the skills and knowledge to progress within Firmdale
Hotels. Previous graduates have advanced to positions such as Front Office
Managers, Restaurant Managers, Operations Managers, Deputy General Managers,
General Managers and Directors.
Requirements
To
join our programme, you must have:
- A relevant degree
and/or a minimum of 12 months related industry experience - Enthusiasm and a
willingness to develop across all areas of our business - A genuine passion
for hospitality and customer service - Attention to detail
and a commitment to excellence - Proficiency in
English, both written and spoken - Eligibility to work
in the UK
BENEFITS INCLUDE
- Salary £29,000 per annum plus service charge.
- Access to
Wagestream our financial wellbeing app. Stream your accrued earnings
before pay day, benefit from everyday savings and real time financial
coaching. - Health cash
plan(including contributions towards dental, optical, alternative
and complementary therapies) - Discounted cinema
tickets, gym membership, travel, retailers and restaurants - Complimentary meals
on shift - Referral bonus
scheme for recommending top talent - Flexible scheduling
without split shifts - Dry cleaning
service for work attire and discounted personal dry cleaning - Enhanced holiday
allowance based on length of service - Season ticket loan
for convenient commuting - Ongoing training,
professional development, and fully funded English lessons - Regular social
events, team activities, and fitness sessions - Benefits like cycle
to work scheme and annual long service awards - One allocated paid
day per year for volunteering work - Exclusive discounts
at Design Hotels, staff sales, spa discounts, and product perks - And much more!!
Why
join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
- Proud winners of
The Times Best Places to Work for both 2024 and 2025 - The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade - Manager of the Year – Helle Jensen –
Cateys 2024 - Food & Beverage Manager of the
Year – Pedro Paulo – Hotel Cateys 2024 - Hotel Chef of the Year Finalist – Jamie
Atkinson – Hotel Cateys 2024 - Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 - Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025 - Dorset Square Hotel – AA Breakfast Award
2025 - Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024 - Ham Yard Hotel – two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award - Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024 - Warren Street Hotel – Travel &
Leisure ‘IT List’ best hotels in the world - Whitby Hotel, Crosby Street and Warren
Street – Michelin keys - Number Sixteen – Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here:
At
Firmdale Hotels, your future could take many exciting directions. We believe in
nurturing talent and providing opportunities for growth. Join us and become
part of a team where your contributions are valued and your career is
supported.
Apply today to secure your place in our 2025
Graduate Programme, your path to leadership begins here!
Firmdale Hotels – Where Hospitality Meets
Excellence
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.
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Graduate Programme employer: Firmdale Hotels - Head Office
Contact Detail:
Firmdale Hotels - Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Programme
✨Tip Number 1
Research Firmdale Hotels thoroughly before your interview. Familiarise yourself with their unique hotel concepts, recent awards, and company culture. This will not only help you understand what they value but also allow you to tailor your responses to align with their ethos.
✨Tip Number 2
Network with current or former employees of Firmdale Hotels on platforms like LinkedIn. Engaging with them can provide insider insights about the Graduate Programme and the skills that are particularly valued, which can give you an edge during the selection process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your passion for hospitality and customer service. Be ready to discuss how you've handled challenges in these areas, as this will showcase your suitability for the programme.
✨Tip Number 4
Show enthusiasm and a willingness to learn during your interactions with the recruitment team. Ask insightful questions about the programme and express your eagerness to develop across various departments, as this reflects your commitment to growth within the company.
We think you need these skills to ace Graduate Programme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Graduate Programme at Firmdale Hotels. Emphasise any hospitality-related roles or projects you've undertaken, showcasing your passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the hospitality industry and specifically for Firmdale Hotels. Mention why you are drawn to their unique approach and how you see yourself contributing to their team.
Highlight Your Qualifications: Clearly state your degree and any related industry experience in your application. If you have any additional qualifications or certifications relevant to hospitality, be sure to include those as well.
Showcase Your Soft Skills: Firmdale Hotels values attention to detail and a commitment to excellence. Use specific examples in your application to demonstrate these qualities, such as instances where you went above and beyond in customer service or teamwork.
How to prepare for a job interview at Firmdale Hotels - Head Office
✨Research Firmdale Hotels
Before your interview, take the time to learn about Firmdale Hotels' unique style and values. Familiarise yourself with their awards and accolades, as well as their commitment to exceptional service. This knowledge will help you demonstrate your genuine passion for hospitality during the interview.
✨Showcase Your Enthusiasm
Firmdale Hotels is looking for candidates who are enthusiastic and eager to develop across all areas of the business. Be prepared to discuss your passion for hospitality and customer service, and share specific examples of how you've demonstrated this in previous roles or experiences.
✨Prepare for Behavioural Questions
Expect to face behavioural questions that assess your problem-solving skills and ability to work in a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples from your past experiences that highlight your skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions that show your interest in the Graduate Programme and the company culture. Inquire about mentorship opportunities, training programmes, or the potential career paths available after completing the programme.