At a Glance
- Tasks: Join our management team and lead in a luxury hospitality environment.
- Company: Award-winning international hotel group known for unique interiors and exceptional service.
- Benefits: Competitive salary, health cash plan, flexible scheduling, and ongoing training.
- Other info: Join us for regular social events and exclusive discounts!
- Why this job: Kickstart your career in hospitality with opportunities for growth and development.
- Qualifications: Experience in a 5* environment and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Are you ready to further your career in hospitality with an award-winning international hotel group? Firmdale Hotels invites exceptional individuals to apply to join our management team!
Firmdale Hotels is renowned for our luxury hotels, each designed with unique flair and exceptional service. We are currently looking for passionate and hands-on managers to join our teams.
Requirements
- Previous experience in a 5* environment
- Hands-on approach to the operations
- A keen interest to develop the business and bring in new ideas
- Enthusiasm and a willingness to develop with our business
- A genuine passion for hospitality and customer service
- Attention to detail and a commitment to excellence
- Proficiency in English, both written and spoken
- Eligibility to work in the UK
Benefits
- Competitive salary plus service charge
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Complimentary meals on shift
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and significantly discounted personal dry cleaning
- Season ticket loan for convenient commuting
- Ongoing training and professional development
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Referral bonus scheme for recommending top talent
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- Access to Stream our financial wellbeing app
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- And much more!
Why join Firmdale Hotels? Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Proud winners of The Times Best Places to Work for both 2024 and 2025
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
- Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
- Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
- Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
- Dorset Square Hotel – AA Breakfast Award 2025
- Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
- Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024
Your future could take many exciting directions. We believe in nurturing talent and providing opportunities for growth. Join us and become part of a team where your contributions are valued and your career is supported.
Apply today to secure your place in our June Assessment Day. Your path to Firmdale’s leadership begins here! Assessment Day is scheduled for 8th June 2026.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Compensation: To be discussed
Graduate Programme in London employer: Firmdale Hotels - Graduate Scheme
Firmdale Hotels is an award-winning international hotel group that offers a vibrant and supportive work culture, perfect for those looking to advance their careers in hospitality. With competitive salaries, comprehensive health benefits, and a strong emphasis on professional development, employees are encouraged to grow and thrive within the company. Join a team that values creativity and excellence, while enjoying unique perks such as exclusive discounts and opportunities for volunteering.
Contact Detail:
Firmdale Hotels - Graduate Scheme Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Programme in London
✨Tip Number 1
Get to know Firmdale Hotels! Research their unique style and values. This way, when you chat with them, you can show off your passion for hospitality and how you fit into their culture.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your hands-on experience and enthusiasm for the role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Firmdale team.
We think you need these skills to ace Graduate Programme in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see your genuine passion for customer service and how you can bring that energy to our team.
Tailor Your Application:Make sure to customise your application to highlight your previous experience in a 5* environment. We love seeing how your hands-on approach aligns with our operations and values!
Be Detail-Oriented:Attention to detail is key in hospitality. Ensure your application is free from typos and clearly structured. This shows us your commitment to excellence right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Firmdale Hotels - Graduate Scheme
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially luxury hotels. Familiarise yourself with Firmdale Hotels' unique offerings and recent awards. This will show your genuine interest and help you stand out.
✨Show Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share personal stories or experiences that highlight your passion for customer service and how you’ve gone above and beyond in previous roles.
✨Be Hands-On
Firmdale Hotels is looking for hands-on managers, so be prepared to discuss your practical experience in a 5-star environment. Think of specific examples where you took initiative or implemented new ideas that improved operations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how they support career development. This not only shows your interest but also helps you determine if Firmdale Hotels is the right fit for you.
