Fireworks AI is hiring an IT Support Engineer to own the employee technology experience end to end, from day-one device readiness to full asset lifecycle. You will resolve macOS and Windows issues and build self-service runbooks to reduce repeat tickets.
You will mentor junior staff, support MDM platforms, and ensure security-compliant endpoint management across a globally distributed workforce in multiple time zones.
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IT Support Engineer: End-to-End Fleet Tech Lead in London employer: Fireworks AI
At Fireworks AI, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As an Enterprise AI Deployment Strategist, you will have the opportunity to work closely with cutting-edge technology in a collaborative environment, while also benefiting from extensive professional development opportunities and a strong focus on employee well-being. Located in a vibrant tech hub, we offer unique advantages such as networking with industry leaders and access to a wealth of resources that support your growth and success.