At a Glance
- Tasks: Lead strategic relationships and drive growth for key brands in digital advertising.
- Company: Dynamic digital advertising agency focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and continuous learning.
- Why this job: Make a real impact by shaping digital experiences for top brands.
- Qualifications: 8+ years in account management with strong leadership and relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
As a Senior Account Director, you will own and lead strategic relationships for a portfolio of key brands and campaigns within a digital advertising agency. Translate business goals into integrated, data-informed campaigns; steward cross‑functional teams; and ensure profitable, high‑quality delivery. Serve as the executive client liaison, drive growth through ongoing value, and mentor more junior members of the team.
Responsibilities
- Act as the senior client partner for complex digital platform engagements, including websites, mobile applications, e‑commerce ecosystems, and customer experience initiatives.
- Advise executive stakeholders on digital experience strategy, platform investment decisions, customer journey optimisation, and digital transformation opportunities.
- Develop trusted relationships with senior client stakeholders across Marketing, Digital, Product, Technology, and Customer Experience functions.
- Identify opportunities to expand agency partnerships through platform modernisation, digital product innovation, customer experience enhancement, and ongoing optimisation programmes.
- Shape strategic roadmaps and growth plans that align platform investments with broader business objectives and measurable outcomes.
- Partner with Product, Technology, Experience Design, and Delivery leaders to ensure strategic alignment across programmes and initiatives.
- Provide executive‑level guidance on emerging technologies, digital trends, AI‑enabled solutions, and evolving customer expectations.
- Lead commercial discussions relating to platform strategy, digital transformation programmes, retained services, and long‑term partnership growth.
- Support new business opportunities involving digital platforms, customer experience transformation, and integrated technology solutions.
- Serve as a senior escalation point and trusted adviser for complex platform and digital experience engagements.
About You
- 8+ years of account management experience in digital advertising, marketing, or related agencies; proven track record managing high‑value, high‑volume interdisciplinary work.
- Demonstrated ability to manage large‑scale, multi‑channel campaigns (e.g., digital, social, display, video, search) and deliver on client objectives.
- Strong leadership and relationship‑building skills; proven ability to influence, negotiate, and present to senior stakeholders.
- Excellent organisational skills, budget literacy, and comfort with Excel/Google Sheets for forecasts, P&L, and reporting.
- Strategic thinker with a data‑driven mindset; able to turn insights into actionable recommendations.
- Clear, confident communicator with excellence in written and verbal presentation; adept at facilitating workshops and senior client meetings.
Not a must, but a plus
- Experience with complex technical projects (websites and native applications).
- Knowledge of performance marketing, media planning, and analytics platforms.
- Background in proposal writing, RFP responses, and new business development.
- Familiarity with project management tools (e.g., Asana, Monday, Jira) and CRM systems.
Monks does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Senior Account Director employer: Firewood Marketing, Inc.
At Monks, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. As a Senior Account Director, you will not only lead strategic relationships with key brands but also have the opportunity to mentor junior team members, ensuring your professional growth in a supportive environment. Located in a vibrant city, our agency provides access to cutting-edge digital resources and a network of industry leaders, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience with digital platforms and campaigns. Share specific examples of how you've driven growth and optimised customer experiences – this will set you apart from the crowd!
✨Prepare for Interviews
Do your homework before interviews! Research the company, understand their clients, and be ready to discuss how you can contribute to their success. Practise common interview questions and prepare some insightful questions of your own to show your interest.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through our site not only shows your enthusiasm but also helps us keep track of your application. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Director role. Highlight your experience in managing high-value campaigns and your ability to build relationships with senior stakeholders. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of successful campaigns you've led and how they contributed to business growth. This will help us see the impact you can bring to our team.
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Firewood Marketing, Inc.
✨Know Your Stuff
Before the interview, dive deep into the company's portfolio and recent campaigns. Understand their key brands and how they align with digital advertising trends. This will help you speak confidently about how your experience can directly benefit their strategic goals.
✨Showcase Your Leadership Skills
As a Senior Account Director, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed cross-functional teams and mentored junior members. Highlight specific instances where your guidance led to successful project outcomes.
✨Be Data-Driven
Since the role requires a strategic mindset, come prepared with insights from your past campaigns. Discuss how you've used data to inform decisions and optimise customer journeys. This shows that you can translate business goals into actionable strategies.
✨Practice Your Communication
Clear communication is key in this role. Practice articulating your thoughts on complex topics like digital transformation and platform strategy. Consider running through mock presentations or discussions to ensure you're comfortable presenting to senior stakeholders.
