Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a high-performing team in fire safety operations.
- Company: Join Firetecnics, a trusted leader in fire safety with over 35 years of excellence.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Why this job: Drive operational excellence and ensure top-notch service delivery in a growing company.
- Qualifications: Experience in senior operational management and strong leadership skills required.
- Other info: Dynamic environment with a focus on continuous improvement and client satisfaction.
The predicted salary is between 54000 - 84000 £ per year.
Firetecnics is one of London’s most trusted LPCB-certified fire safety companies, with a strong reputation within the industry for over 35 years. We are expanding in London and serving the Property industry. Firetecnics is part of the Helix International Group Ltd, which is experiencing a growth of 30% year on year.
Firetecnics is seeking a dedicated Operations Director or Senior Operations Manager looking to take the next step in their career journey to join our team. The Operations Director will be responsible for delivering operational leadership of all fire safety services, ensuring the smooth execution of projects, financial efficiency, and client satisfaction. This role involves overseeing the company’s day-to-day operations, managing senior teams, and driving continuous improvements in service delivery, quality, and performance. You will be passionate about ensuring our customer reputation is the best in the market.
Responsibilities- Strategic Leadership & Team Management: Lead and inspire a high-performing team of managers, engineers, technicians, and support staff, ensuring the alignment of all operational activities with the company’s objectives. Provide direction, mentorship, and development to ensure continuous improvement and effective service delivery.
- Operational Oversight & Execution: Take ownership of all fire safety service operations, ensuring that projects are executed to the highest quality, within budget, and on time. Develop operational strategies that enhance efficiency, customer satisfaction, and the company’s overall performance.
- Project Coordination & Integration: Work closely with project managers, coordinators, and senior leadership to ensure smooth project execution, effective resource allocation, and timely delivery of fire safety solutions.
- Client Relationships & Stakeholder Management: Cultivate and maintain strong relationships with key clients and stakeholders, ensuring clear communication, project updates, and addressing any concerns in a timely and effective manner.
- Compliance & Safety Leadership: Ensure that all operations strictly comply with industry regulations (BS5839, BS5266, BS7671) and company policies, with a strong focus on health and safety standards. Take a proactive role in risk management, safety audits, and quality control across all projects.
- Financial & Budget Management: Oversee operational budgets and financial performance and monthly targets, ensuring cost-effective service delivery. Monitor project and service contract P&L and ensure that all projects and service contracts are delivered within financial targets. Provide regular financial reporting to the Managing Director and other senior leadership.
- Quality Assurance & Continuous Improvement: Ensure the highest levels of quality across all projects and operations, facilitating regular audits, inspections, and continuous process improvements. Lead efforts to enhance operational procedures, workflows, and the overall service delivery model in line with operational KPI’s.
- Experience: Previous experience in a senior operational management role within the fire safety or a similar industry. Proven track record of delivering services across service management, small works, and project management.
- Operational & Service Management: A deep understanding of service delivery and implementing and using software systems to manage delivery.
- Leadership & People Management: Strong leadership skills with experience in managing, mentoring, and developing senior-level managers and teams.
- Financial Acumen: Proven ability to manage budgets, monitor P&L, and deliver cost-effective, high-quality service.
- Problem-Solving & Decision-Making: Excellent analytical and problem-solving skills, with the ability to address complex operational challenges efficiently.
- Communication & Stakeholder Management: Exceptional communication skills, both written and verbal, with experience managing key stakeholder relationships and providing executive-level reports and updates.
- Organisational Skills: Strong organisational skills, with the ability to manage multiple priorities and areas of operations simultaneously.
- Health & Safety Knowledge: Comprehensive knowledge of health and safety regulations.
- Fire Alarm and Detection Advanced Design
- City & Guilds 2330 Levels 2 & 3
- City & Guilds 2382-10 Levels 2 & 3
- SMSTS (Site Management Safety Training Scheme)
Operations Director employer: Firetecnics Systems™ Ltd
Contact Detail:
Firetecnics Systems™ Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Firetecnics and their projects. Show us that you understand their operations and how you can contribute to their growth. Tailor your responses to highlight your experience in managing teams and delivering high-quality service.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to Firetecnics through our website. Express your interest in the Operations Director position and share how your skills align with their needs. A personal touch can make all the difference!
✨Tip Number 4
Follow up after interviews with a thank-you email. Reiterate your enthusiasm for the role and mention something specific from your conversation. This shows us that you’re genuinely interested and keeps you top of mind as they make their decision.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in operational management and any relevant achievements that align with Firetecnics' focus on quality and efficiency.
Craft a Compelling Cover Letter: Your cover letter should tell your story! Share why you're passionate about fire safety and how your leadership skills can contribute to the team. Be sure to mention specific projects or experiences that showcase your capabilities.
Showcase Your Financial Acumen: Since financial management is key for this role, don’t forget to include examples of how you've successfully managed budgets and improved financial performance in previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Firetecnics team!
How to prepare for a job interview at Firetecnics Systems™ Ltd
✨Know Your Fire Safety Regulations
Make sure you brush up on the key industry regulations like BS5839, BS5266, and BS7671. Being able to discuss these confidently will show that you understand the compliance aspect of the role and are serious about safety.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure situations. Highlight your ability to mentor and develop others, as this is crucial for the Operations Director role.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budget management and P&L monitoring. Bring specific examples of how you've delivered cost-effective services while maintaining quality, as financial performance is a key responsibility.
✨Engage with Client Relationship Strategies
Think about how you've built and maintained strong client relationships in previous roles. Be prepared to share strategies you've used to ensure clear communication and address client concerns effectively.
