Fire Alarm Service Engineer

Company Overview:

Firetecnics is one of London’s most trusted LPCB-certified fire safety company, with one of the best reputations within the industry for over 35 years.

Firetecnics is part of the Helix International Group Ltd, which is experiencing growth of 30% year on year.

Job Details

• Location: London SE1
• Competitive Salary + Company van + Overtime available + Benefits
• On-site

Role overview

We are seeking a skilled and reliable Fire Alarm Service Engineer to join our team with experience of Emergency lights, AOV & smoke vents would be an advantage.

The successful candidate will be responsible for the inspection, testing, maintenance, repair, and commissioning of fire alarm and life safety systems across a range of commercial, industrial, and residential sites.

This role requires strong technical knowledge, excellent problem‑solving skills, and a commitment to safety and compliance.

Key Responsibilities

Maintenance & Repair

• Perform routine inspections, servicing, and corrective maintenance on fire alarm systems in accordance with industry standards and regulatory requirements.
• Diagnose system faults, identify root causes, and carry out timely repairs.

Testing & Compliance

• Conduct functional and integrity testing on all fire detection and alarm equipment.
• Ensure systems comply with relevant standards (e.g., BS 5839, NFPA, or local codes) and customer specifications.
• Maintain clear and accurate service reports, test sheets, and compliance documentation.

Customer Interaction

• Communicate findings, recommendations, and technical details to clients in a clear and professional manner.
• Provide on‑site technical support and guidance to customers as needed.
• Identify opportunities for system upgrades or additional services.

Health & Safety

• Follow company safety procedures and industry best practices at all times.
• Ensure safe use of tools, equipment, and personal protective equipment (PPE).

Required Skills & Qualifications

• Proven experience servicing fire alarm or life safety systems.
• Strong knowledge of addressable and conventional fire alarm panels (e.g., Morley, Gent, Siemens, Honeywell, Advanced, Kentec, Ctec Fike, EMS, Hyfire).
• Understanding of fire detection principles, wiring, and electronic circuits.
• AOV maintenance would be an advantage.
• Ability to read and interpret technical drawings and specifications.
• Strong communication and customer service skills.

Preferred Qualifications

• Certification in fire alarm systems or electrical engineering.
• FIA (Fire Industry Association) training or equivalent.
• Experience working with additional life safety systems (e.g., emergency lighting, suppression systems).

Personal Attributes

• Highly organised with strong attention to detail.
• Proactive, self‑motivated, and able to work independently.
• Reliable, punctual, and committed to high‑quality workmanship.
• Comfortable working in a variety of environments, including heights or confined spaces when required.

What We Offer

• Competitive salary and overtime opportunities.
• Private medical cover.
• Company vehicle, tools, and equipment.
• Training and professional development.
• Opportunities for career progression.
• Supportive team environment.

How to Apply

If you are an experienced Fire Alarm Service Engineer looking to take the next step in your career with a reputable and growing company, we want to hear from you.

Apply now to become part of Firetecnics and contribute to our ongoing success in delivering high‑quality fire safety solutions.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering, Customer Service, and Consulting

Industries

Fire Protection, Facilities Services, and Repair and Maintenance