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For Companies At a Glance
- Tasks: Lead and inspire a high-performing team in fire safety operations.
- Company: Join Firetecnics, a trusted name in fire safety with 35 years of excellence.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact in fire safety while enhancing your leadership skills.
- Qualifications: Experience in senior operational management and strong leadership abilities.
- Other info: Be part of a growing company with a commitment to quality and safety.
The predicted salary is between 48000 - 72000 £ per year.
Firetecnics is one of London's most trusted LPCB-certified fire safety companies, with a strong reputation within the industry for over 35 years. We are expanding in London and serving the Property industry. Firetecnics is part of the Helix International Group Ltd, which is experiencing a growth of 30% year on year.
About the Role:
Firetecnics is seeking a dedicated Operations Director or Senior Operations Manager looking to take the next step in their career journey to join our team. The Operations Director will be responsible for delivering operational leadership of all fire safety services, ensuring the smooth execution of projects, financial efficiency, and client satisfaction. This role involves overseeing the company's day-to-day operations, managing senior teams, and driving continuous improvements in service delivery, quality, and performance. You will be passionate about ensuring our customer reputation is the best in the market.
Responsibilities
- Strategic Leadership & Team Management: Lead and inspire a high-performing team of managers, engineers, technicians, and support staff, ensuring the alignment of all operational activities with the company's objectives. Provide direction, mentorship, and development to ensure continuous improvement and effective service delivery. This role can be hands-on and involves working alongside the team to ensure delivery.
- Operational Oversight & Execution: Take ownership of all fire safety service operations, ensuring that projects are executed to the highest quality, within budget, and on time. Develop operational strategies that enhance efficiency, customer satisfaction, and the company's overall performance.
- Project Coordination & Integration: Work closely with project managers, coordinators, and senior leadership to ensure smooth project execution, effective resource allocation, and timely delivery of fire safety solutions.
- Client Relationships & Stakeholder Management: Cultivate and maintain strong relationships with key clients and stakeholders, ensuring clear communication, project updates, and addressing any concerns in a timely and effective manner.
- Compliance & Safety Leadership: Ensure that all operations strictly comply with industry regulations (BS5839, BS5266, BS7671) and company policies, with a strong focus on health and safety standards. Take a proactive role in risk management, safety audits, and quality control across all projects.
- Financial & Budget Management: Oversee operational budgets and financial performance and monthly targets, ensuring cost-effective service delivery. Monitor project and service contract P&L and ensure that all projects and service contracts are delivered within financial targets. Provide regular financial reporting to the Managing Director and other senior leadership.
- Quality Assurance & Continuous Improvement: Ensure the highest levels of quality across all projects and operations, facilitating regular audits, inspections, and continuous process improvements. Lead efforts to enhance operational procedures, workflows, and the overall service delivery model in line with operational KPIs.
Qualifications & Experience
- Experience: Previous experience in a senior operational management role within the fire safety or a similar industry. Proven track record of delivering services across service management, small works, and project management.
- Operational & Service Management: A deep understanding of service delivery and implementing and using software systems to manage delivery.
- Leadership & People Management: Strong leadership skills with experience in managing, mentoring, and developing senior-level managers and teams.
- Financial Acumen: Proven ability to manage budgets, monitor P&L, and deliver cost-effective, high-quality service.
- Problem-Solving & Decision-Making: Excellent analytical and problem-solving skills, with the ability to address complex operational challenges efficiently.
- Communication & Stakeholder Management: Exceptional communication skills, both written and verbal, with experience managing key stakeholder relationships and providing executive-level reports and updates.
- Organisational Skills: Strong organisational skills, with the ability to manage multiple priorities and areas of operations simultaneously.
- Health & Safety Knowledge: Comprehensive knowledge of health and safety regulations.
Desirable Qualifications
- Fire Alarm and Detection Advanced Design
- City & Guilds 2330 Levels 2 & 3
- City & Guilds 2382-10 Levels 2 & 3
- SMSTS (Site Management Safety Training Scheme)
Operations Director in London employer: Firetecnics SystemsTM Ltd
Contact Detail:
Firetecnics SystemsTM Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Firetecnics and their projects. Show us that you understand our mission and values, and be ready to discuss how your experience aligns with our goals. Tailor your answers to highlight your leadership and operational expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your problem-solving skills and how you've successfully managed teams and projects in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Firetecnics.
We think you need these skills to ace Operations Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in operational management and any relevant achievements that align with Firetecnics' focus on quality and efficiency.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about fire safety and how your leadership skills can drive our team forward. Be specific about how you can contribute to our mission of maintaining the best customer reputation in the market.
Showcase Your Financial Acumen: Since financial management is key for this role, include examples of how you've successfully managed budgets and improved financial performance in previous positions. We want to see your ability to deliver cost-effective services!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Firetecnics.
How to prepare for a job interview at Firetecnics SystemsTM Ltd
✨Know Your Fire Safety Stuff
Make sure you brush up on the latest fire safety regulations and standards like BS5839 and BS5266. Being able to discuss these confidently will show that you're not just familiar with the industry but also passionate about compliance and safety.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved service delivery. This role is all about operational leadership, so demonstrating your ability to manage and mentor others is key.
✨Be Ready for Financial Discussions
Since you'll be overseeing budgets and financial performance, come prepared to discuss your experience with P&L management. Have some examples ready that highlight how you've delivered cost-effective services while maintaining quality.
✨Engage with Client Relationship Strategies
Firetecnics values strong client relationships, so think about how you've cultivated these in your previous roles. Be ready to share strategies you've used to maintain clear communication and address client concerns effectively.
