At a Glance
- Tasks: Diagnose and repair automotive systems while mentoring a team for top-notch customer service.
- Company: Join Bridgestone Retail Operations, a leader in tire and auto service with over 2,200 locations.
- Benefits: Enjoy competitive pay, flexible schedules, paid training, and health benefits from day one.
- Why this job: Be part of a diverse team committed to quality service and community involvement.
- Qualifications: Valid driver's license and experience in automotive repair; ASE certification preferred.
- Other info: Opportunities for professional development and a supportive work environment await you.
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
The Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.
Responsibilities:
- Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain A.S.E. certifications in at least three of A1 β A8 within first two years of employment (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed).
Minimum Qualifications:
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- Demonstrated skill in brakes and hydraulics systems and/or steering & suspension and alignments.
- Skilled in general automotive maintenance & tire repair.
- Current federal, state and local certification/license where applicable.
- Ability to communicate technical information to non-technical people.
- Reading, writing and math skills.
Preferred Qualifications:
- 3 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program.
- A.S.E. certification in at least one of A1-A8 (L1 certification acceptable).
Benefits:
- Medical, Dental and Vision β Starting day 1 for all our teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On demand pay (daily pay) program available.
Our Values:
- Professional Development: No matter where youβre at in your career, weβve got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Automotive Senior Technician employer: Firestone Complete Auto Care
Contact Detail:
Firestone Complete Auto Care Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Automotive Senior Technician
β¨Tip Number 1
Familiarise yourself with Bridgestone's values and mission. When you understand their commitment to quality and community, you can tailor your conversations during interviews to align with their goals, showcasing how you can contribute to their mission.
β¨Tip Number 2
Highlight your technical expertise in diagnostics and repairs. Be prepared to discuss specific examples of complex issues you've resolved in the past, as this will demonstrate your problem-solving skills and technical knowledge, which are crucial for the Senior Technician role.
β¨Tip Number 3
Emphasise your leadership and mentoring abilities. Since the role involves training other technicians, share experiences where you've successfully guided or supported team members, showing that you're not just a skilled technician but also a valuable team player.
β¨Tip Number 4
Stay updated on the latest automotive technologies and trends. Mention any recent training or certifications you've pursued, as this shows your commitment to continuous learning and adaptability, which are essential in the fast-evolving automotive industry.
We think you need these skills to ace Automotive Senior Technician
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant automotive experience, especially in diagnosing and repairing drivability and electrical systems. Use specific examples to demonstrate your skills in brakes, hydraulics, and other areas mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and how your background aligns with Bridgestone's mission to 'Serve Society with Superior Quality.' Mention any leadership or mentoring experiences that showcase your ability to drive a team towards customer satisfaction.
Highlight Certifications: If you have A.S.E. certifications or any relevant qualifications, make sure to prominently feature them in your application. This will demonstrate your commitment to professional development and your technical expertise.
Showcase Communication Skills: Since the role requires explaining technical diagnoses to non-mechanical individuals, include examples in your application that illustrate your ability to communicate complex information clearly and effectively.
How to prepare for a job interview at Firestone Complete Auto Care
β¨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing and repairing various automotive systems. Highlight specific examples where you've successfully resolved complex issues, as this will demonstrate your expertise and problem-solving abilities.
β¨Communicate Clearly
Since the role involves explaining technical diagnoses to non-mechanical individuals, practice articulating complex concepts in simple terms. This will show that you can bridge the gap between technical jargon and customer understanding.
β¨Emphasise Continuous Learning
Bridgestone values ongoing training and development. Be ready to discuss how you stay current with automotive technology and any certifications you hold or are pursuing, such as A.S.E. certifications.
β¨Demonstrate Team Leadership
As a Senior Technician, you'll be expected to assist and train other technicians. Share examples of how you've mentored others in the past, showcasing your leadership skills and ability to foster a collaborative work environment.