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For Companies At a Glance
- Tasks: Engage with customers, handle inquiries, and turn conversations into sales opportunities.
- Company: Established fire safety company with 50 years of experience.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the voice of a trusted brand and make a difference in fire safety.
- Qualifications: Strong communication skills and a knack for spotting opportunities.
The predicted salary is between 25000 - 35000 £ per year.
About us
With 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands.
The Role
We’re looking for a bright, commercially minded individual to be the voice of FireSealsDirect — someone who genuinely enjoys talking to people, thrives in a fast-paced environment, and knows how to turn a conversation into an opportunity. This is a customer-facing sales and service role at the heart of our business. You’ll handle inbound enquiries from customers and prospects, follow up on outstanding quotes, and proactively reach out to lapsed accounts to win back business. You don’t need to be a hardcore salesperson, but you do need to be confident, helpful, and switched on enough to spot a commercial opportunity when it’s right in front of you.
What You’ll Do
- Inbound Sales
Sales Support Coordinator in Caerphilly employer: FireSealsDirect
Contact Detail:
FireSealsDirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator in Caerphilly
✨Tip Number 1
Get to know the company inside out! Research FireSealsDirect and understand their products and values. This will help you connect with them during conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to people, try role-playing with a friend or family member. This will help you feel more confident when handling inbound enquiries and turning them into opportunities.
✨Tip Number 3
Don’t be afraid to follow up! If you’ve had a conversation with someone at FireSealsDirect, send a quick message to thank them and express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and show that you’re proactive about landing the job.
We think you need these skills to ace Sales Support Coordinator in Caerphilly
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who enjoys talking to people, so show us that you can engage and connect.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Support Coordinator role. Highlight any relevant experience or skills that align with what we’re looking for, especially your ability to handle customer enquiries and spot opportunities. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll ensure your application lands directly in our hands. Plus, it shows us you’re keen on joining our team at FireSealsDirect!
How to prepare for a job interview at FireSealsDirect
✨Know Your Products
Familiarise yourself with the passive fire protection products that FireSealsDirect offers. Understanding the features and benefits of these products will help you engage in meaningful conversations and demonstrate your genuine interest in the role.
✨Practice Active Listening
In a customer-facing role, it’s crucial to listen carefully to what customers are saying. Practice active listening techniques, such as summarising their concerns and asking clarifying questions, to show that you value their input and can turn their needs into opportunities.
✨Prepare for Common Scenarios
Think about potential scenarios you might encounter, like handling an unhappy customer or following up on a quote. Prepare responses that showcase your problem-solving skills and ability to turn challenges into sales opportunities.
✨Show Your Personality
Since this role is all about communication, let your personality shine through during the interview. Be confident and approachable, and don’t hesitate to share examples of how you’ve successfully engaged with customers in the past.