At a Glance
- Tasks: Support fire safety consultancy services and coordinate client communications.
- Company: Join Firerite, a leader in fire safety solutions dedicated to protecting lives.
- Benefits: Enjoy private medical insurance, wellness programmes, and sick pay.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact in fire safety while developing valuable skills.
- Qualifications: Proficiency in Microsoft Office and strong customer service skills required.
The predicted salary is between 24375 - 30468 £ per year.
Position: Consultancy Department Admin Assistant
Job Title: Consultancy Department Admin Assistant
Location: Caerphilly
Reports To: Consultancy Delivery and Services Manager
Department: Consultancy Department
Employment Type: Full-time, Permanent
Salary: from £26,000 per annum (dependant on experience)
About Firerite (UK) Ltd
Firerite is passionate about life safety and is a leading provider of fire safety solutions, dedicated to protecting people, property, and the environment. We deliver expert services across fire detection, fire alarm systems, extinguishers, and risk assessments, all in line with national fire safety standards.
We are accredited to ISO 9001 and are currently working towards achieving ISO 45001 (Occupational Health and Safety) and ISO 14001 (Environmental Management). We are also certified under key BAFE schemes, including SP101, SP203-1, and SP205, demonstrating our commitment to quality, safety, and regulatory compliance.
Role Summary
Firerite (UK) Ltd is looking for a Consultancy Department Admin Assistant to support the delivery of our fire safety consultancy services, including Fire Risk Assessments and training coordination.
This is a busy, customer-facing role where organisation, communication, and attention to detail are key.
Key Responsibilities
- Support delivery of Fire Risk Assessments and consultancy services
- Coordinate surveys, subcontractors, and job schedules
- Manage client communication via phone and shared inbox
- Schedule jobs and issue documents using SimPRO
- Assist with fire safety training bookings and delivery
- Liaise with internal teams to support service delivery and upselling
Key Skills & Attributes
- Confident using Microsoft Office and learning new systems
- Highly organised with strong admin and customer service skills
- Able to prioritise and work well under pressure
Qualifications & Experience (Desirable but Not Essential)
- Experience in compliance, consultancy, or service coordination is an advantage
- GCSEs in Maths and English (or equivalent)
What We Offer
- Be part of a leading company: FireRite is a respected name in fire safety, offering you the chance to make a real impact.
- Ongoing professional training and accreditation support
- Team environment: You’ll join a collaborative, friendly, and high-performing team where your contribution matters.
- Private medical insurance
- Company events
- Sick Pay
- Perkbox – an employee benefits and reward scheme
Consultancy Department Admin Assistant in Caerphilly employer: FireRite UK Ltd
FireRite is an excellent employer for aspiring Trainee Compartmentation Surveyors, offering a supportive and collaborative work environment where your contributions are valued. With ongoing professional training, competitive salary reviews, and comprehensive benefits including private medical insurance and employee rewards, you will have ample opportunities for personal and career growth in the vital field of fire safety. Join us to make a meaningful impact while working alongside a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Consultancy Department Admin Assistant in Caerphilly
✨Tip Number 1
Get to know the company! Research Firerite and their fire safety solutions. Understanding their values and services will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to admin roles and customer service. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Consultancy Department Admin Assistant in Caerphilly
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Consultancy Admin Assistant role. Highlight relevant experience, especially in customer service and administration, and don’t forget to mention any software skills like Microsoft Office or SimPRO!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for fire safety and how your skills align with the job. Keep it friendly and professional, and show us why you’d be a great fit for our team.
Show Off Your Communication Skills:Since this role involves liaising with clients and internal teams, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you’ve successfully managed client queries in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at FireRite UK Ltd
✨Know Your Fire Safety Basics
Before the interview, brush up on fire safety regulations and standards relevant to the role. Understanding the basics of fire risk assessments and the services offered by Firerite will show your genuine interest and help you engage in meaningful conversations.
✨Showcase Your Organisational Skills
As an Admin Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed schedules, coordinated with teams, or handled client communications. This will demonstrate your ability to thrive in a busy environment.
✨Practice Your Customer Service Approach
Firerite values exceptional customer service, so be ready to discuss how you handle client queries and build relationships. Think of specific instances where you’ve gone above and beyond for a customer, as this will highlight your commitment to service excellence.
✨Familiarise Yourself with SimPRO
Since the role involves using SimPRO for scheduling and documentation, it’s beneficial to familiarise yourself with this software or similar tools. If you have experience with any bespoke software, be sure to mention it during the interview to showcase your adaptability.
